340 Texas Dodge Service Centers
Sometime I can be difficult to deal with. - Parsonsd86
Sometime I can be difficult to deal with. They are always quick to understand my frustration and to make sure I am heard and the issues are resolved.
Everything was FANTASTIC! - leslievleslie
Everything was FANTASTIC! Problem was solved the first time after unsuccessfully trying independant shops for months.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Satisfied with the service even though our side runners - BFran
Satisfied with the service even though our side runners were not installed the day it was scheduled.
Parts Manager
Jason and Jared always take great care of me and my - TKAUTORANCH
Jason and Jared always take great care of me and my vehicles. Great communication and very knowledgeable
Bought my vehicle there and have all my service done - tantonmrd
Bought my vehicle there and have all my service done there and has always been done in a timely manner,am very impressed with service advisor,Courtney Wright
Parts Advisor
The service department folks went over and above to - JAY_GARRETT
The service department folks went over and above to assist me and see that everything was done beyond my expectations
Had our Jeep towed in on a Monday morning and called - lostin75058
Had our Jeep towed in on a Monday morning and called Rose. She ALWAYS takes care of us and keeps us updated on any issues or repairs needed along with giving us the best price possible. I'm not usually a fan of using dealers but dealing with Rose is a different level of customer service. There's a reason that she's been there so long. She knows her customers and they ask for her. It was a pleasure having her make the best out of a not so good situation. Rose is a 20 out of 10.
great service, only communication with customer via text - alisha.beam
great service, only communication with customer via text or return calls would be greatly appreciated
Cristina was a very good service advisor. - Donnarae1982
Cristina was a very good service advisor. She always kept me informed about everything that was going on with my vehicle and made my visit to the dealership awesome! 10/10 recommended!
Service Coordinator
Their Mobil Tech (I've misplaced his name) came to - kgraham8
Their Mobil Tech (I've misplaced his name) came to Wichita Falls to run computer diagnostics on a friend's Ford in the same building. I had the same issue with my 2023 (A/C dampners not opening properly) and I visited with him. I called the Service Manager (Greg) at the Dealership and he was very helpful and we took care of my issues in a very short time. THANK YOU!!!
Parts Sales
It’s not the dealership that I have high regard for, it - adarwin29
It’s not the dealership that I have high regard for, it is the service advisor (Leland Gorrell) that is phenomenal at his job and goes above & beyond for.
Sarah in the service department is fantastic! - Stricknine
Sarah in the service department is fantastic! She had me in and out for an oil change quickly and my wheel repair was scheduled the same day. Smooth and easy. I will continue to use Granger for my service.
Freedom Chrysler Dodge is our #1 stop, we will never - teresawhitley07
Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them .
ADVISOR
I take my Truck to this service dept. - geisler.david
I take my Truck to this service dept. They are terriffic,friendly and honest.I have been dealing with Thomas Stewart for years and will continue to for years to come. Thaks to the service dept at Mak Haik North
The service department did an awesome job getting my - denice_rutledge
The service department did an awesome job getting my Rubicon in for oil change and I did not have to wait. I have been waiting for this recall part and the nice guy finally ordered the part and said that I don't have to callback every month to see if the part is in. I wish that I could remember his name. I believe it was Thomas. Kiddos to this nice man with excellent customer service.
Working with Ryan was an absolute pleasure! - gsutton5
Working with Ryan was an absolute pleasure! He was kind and knowledgeable, and my Jeep came back better than ever.
Very professional and excellent work ,the workers are - hernandez_2586
Very professional and excellent work ,the workers are very nice and the building is very clean and waiting area very good as well
We received prompt attention and our car was serviced the - timothymcelroy
We received prompt attention and our car was serviced the day we took it in.
Awesome service always willing to help to matter what - ndelgado22
Awesome service always willing to help to matter what Advisors value my time when getting any services done
I bought my 2022 challenger on-line with the help of - Santiagol143
I bought my 2022 challenger on-line with the help of Chris Barrios and I will definitely recommend Lithia to my family and friends Chris went above and beyond to help me get the vehicle I was looking for not just tryingto make a sell.
Service
Randy with the Service Department was excellent to deal - Blessed
Randy with the Service Department was excellent to deal with and kept me updated as to the status of our vehicle. Can’t say enough about their Service Department.
Mr. Gomez was super helpful! Every time I bring my - cejames777
Mr. Gomez was super helpful! Every time I bring my vehicle in, he's always professional
Amazing staff and work fast and easy to work with. - MANUELAVAZQUEZ12
Amazing staff and work fast and easy to work with. Highly recommend. Work fast and reliable
Assistant Parts Manager
The service was excellent and service person was very - armando.carrasco
The service was excellent and service person was very helpful. The place to wait was very clean and provited things.
Awesome service, they went directly to what I was looking - emsedano
Awesome service, they went directly to what I was looking for and offered a deal above my expectations
Parts Director
Outstanding communication! - diamond275
Outstanding communication! I was kept in the loop on every stage of the service. Everything was explained clearly.
I love this group of people, they make you feel special - sandeevanzant1967
I love this group of people, they make you feel special and valued. I always leave with a smile on my face. Kirk in the service dept. and Kirk in sales are A+. I couldn't be happier with my experience at this dealership...
The repair on my Tahoe for hail damage took longer than - WEGE2000
The repair on my Tahoe for hail damage took longer than expected. It would have been nice to be kept up to date without me having to constantly call and check when my vehicle would be ready.
Came in without appointment and they got to my vehicle - dalcowboy
Came in without appointment and they got to my vehicle right away. Getting signed was easy.
Tommy was a great service advisor. - insurancedoctor84
Tommy was a great service advisor. Friendly staff and GSM as well. Highly recommend for service!