15 Virginia Mercedes-Benz Dealers
Repairs well performed, but dealership has changed in - Pinasco
Repairs well performed, but dealership has changed in last 2yrs. A surcharge for use of credit card is a customer penalty especially at the high costs the service dept. charges.
Easy to deal with explained product very well. - hcosgrove
Easy to deal with explained product very well. Showed me a range of cars that I could consider
The staff was very helpful and friendly. - TAMARA
The staff was very helpful and friendly. Rick Nelson was particularly great to work with! The prices for service were high plus there's an additional fee now to use my card to pay. For that reason, I will consider going somewhere else for service next time.
Top Reviewed Specialists At This Dealership
Mercedes-Benz Sales & Leasing Advisor
The sales person was the best and finnacial person was - santos
The sales person was the best and finnacial person was very Proffecional Great Experience best
Worked with Mercedes Barnes and she was amazing! - Kevin Sherlock
Worked with Mercedes Barnes and she was amazing! From start to finish she provided amazing customer service and communicated throughout the entire process. She was not pushy with selling the car and made sure that all of my needs were met. Would definitely recommend her to friends and family. Further, would buy again from this dealership using her! Great job.
We recently leased an EQB and found both Joshua and Nick - michaelawoodard
We recently leased an EQB and found both Joshua and Nick extremely helpful and professional in guiding us through the process, making sure we received exactly what we asked for in terms of vehicle and payments. Joshua made himself available 24/7 if needed in case we encountered any issues with our electric vehicle. We will definitely return for a third new Mercedes-Benz from this dealership when the time comes!
It was clean, professional staff, the very best of - cswj2717
It was clean, professional staff, the very best of vehicles available for sale and the salesman feed me.
The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer
The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.
Had a bunbch of smoke coming from my Smart Car. - dealerrater
Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!
We cannot recommend Land Rover Roanoke enough! - tanise.nester81
We cannot recommend Land Rover Roanoke enough! Thanks to the exceptional duo - Sales Consultant John Townsend and Sales Manager Chris - who worked tirelessly to make sure we found a vehicle that matched our vision. Their commitment has left an indelible mark on our hearts. Thank you!!!!
Blind Spot sensors were faulty. 4 times had in for... - raytraen
Blind Spot sensors were faulty. 4 times had in for service. Finally blamed a small scratch which voided the warranty. Charged me for the service. Promised loaners and once out of 4 times did they supply.
Let me tell you, I had one of the best sales experience - masontransportation
Let me tell you, I had one of the best sales experience of my life. Julie B handled the sale of my 2021 S580 with grace. We did all the paperwork over the internet. I live 4 hours from Mercedes Benz Of Virginia Beach. Julie kept me informed at all points of the sale. My biggest surprise when I arrived, was they upgraded me to better car at the same price I was approved for. I will always drive the 4 hours to buy a car from Mercedes Benz Of Virginia Beach. Julie you are # 1 in my book. Anthony Mason
Bad exp buying a new car - John Ervin
Avoid like a plague...had pre arranged financing refused to sell me car I wanted..refused to write up buyers order...called me a terrorist...extremely poor manners and extremely poor behavior...cannot recommend at all...please avoid this dealership and their shady sales people
Service Department - lebj9318
Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.