Adam Snell

Very pleasant and knowledgable staff. Sales set up undercoating appointment that I have been attempting to do for a year Sales set up undercoating appointment that I have been attempting to do for a year More

by ShofPA Verified Customer Verified Customer

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Great service, friendly, informative, accurate. Good people. will recommend them to my friends, family and work people. Good people. will recommend them to my friends, family and work people. More

by slvrdisc Verified Customer Verified Customer

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Took over an hour and rates are. too high.. they changed my oil and rotates my tires too high.. they changed my oil and rotates my tires More

by jhp103 Verified Customer Verified Customer

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The service recalls done on my vehicle were fine it was the customer service and inability to answer this phones that were the issue. the customer service and inability to answer this phones that were the issue. More

by Morgan Marl Verified Customer Verified Customer

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Very friendly, updates to your car and possible upcoming problems. Would recommend this dealership to others problems. Would recommend this dealership to others More

by THICKS1030 Verified Customer Verified Customer

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The people there are nice it allows you to have a comfortable waiting room and the service was quick comfortable waiting room and the service was quick More

by johnwhenninger2 Verified Customer Verified Customer

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Came in 4-5-24 for oil change then 2400 miles later I have no oil in car causing check engine light to come on. Took it to dealership 5-1-24 they said no leaks only 1.5 quarts low which I put one in one have no oil in car causing check engine light to come on. Took it to dealership 5-1-24 they said no leaks only 1.5 quarts low which I put one in one way so that’s 2.5 quarts low in 2400 miles. Why? Was told warranty was done after paying extra $2500 for extended warranty. Was trying to find out about warranty to be told old owners have information they don’t have it in the new owners system. So now the timing balance is off waiting for management to call. Just want them to make it right fix issue after their mess up at no cost to me. More

by TINHENRY78 Verified Customer Verified Customer

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This transaction went very smooth until it was time to sign the paperwork. In typical car dealer style when I saw the almost final paperwork I asked what the $190 charge was. I was told it was some extra sign the paperwork. In typical car dealer style when I saw the almost final paperwork I asked what the $190 charge was. I was told it was some extra service. The salesman then realized I was not happy and said I didn't need to take those extras and came back with the bill without the $190 charge. When we went to fill out final paperwork a man came in and interupted the woman taking care of us and said throw something in for us. The thing cost $3500 extra!! It's a good thing this dealer is so far away from us because I would never go back. Salesman was excellent!! More

by sggranzo Verified Customer Verified Customer

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Sam was fantastic to deal with. I will definitely recommend to friends and my family I will definitely recommend to friends and my family More

by SHERI62763 Verified Customer Verified Customer

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VISION KIA OF CANANDAIGUA HAS ALWAYS TAKEN CARE OF MY CARS VERY WELL I AM VERY HAPPY WITH THEM. CARS VERY WELL I AM VERY HAPPY WITH THEM. More

by FJHERZOG4 Verified Customer Verified Customer

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