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Carolyn Hendrickson
Carolyn Hendrickson at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Carolyn Hendrickson

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

5.0
26 Reviews

If you asked Carolyn Hendrickson why she chose to work at Armory Garage over any of our competitors, she'd tell you it was the fun work environment and how well everyone works together. There's a lot of reasons why she enjoys working here, but there's one that stands out from the others. "I love meeting new people and building honest, long-lasting relationships with them," she said. The Altamont-native loves to spend her free time with friends and family, and says her proudest accomplishment was learning how to fix commercial laundry and dry-cleaning equipment from her father. She says her favorite car on the Armory lot is the Cherokee Limited.

5.0

26 Reviews

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26 Reviews of Carolyn Hendrickson

May 20, 2024

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Customers are promised things that can't be done, like time to get a job done More

by wickham923
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Recommend Dealer
No
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May 23, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Armory Customer Relations Team

May 16, 2024

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I love it at armory they treat me great and they all have great attitudes. Erica took great care of me and got me in and out she’s amazing. More

by Tmillz518
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Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Brian Walts, Dave Crist, Lisa Stewart , Nick Miller

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May 18, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Erica here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 15, 2024

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Found them to be helpful and well informed about various cars and finance options. Dealership clean and welcoming More

by TPNOONAN8171
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Yes
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May 16, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 15, 2024

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Professional, Friendly & Experienced! The Dealership has been in existence for many years & that speaks volumes !!! More

by RANDEEE
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Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Brian Walts, Dave Crist, Lisa Stewart , Erika , Jennifer

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May 16, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

May 14, 2024

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Didn't honor their special 6 month warranty. Had to go to a different dealership and they fixed the problem with no charge. More

by ROEVE2262
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No
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May 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

May 14, 2024

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Staff in service is awesome. I will only let Maurice work on my car. Nick, service manager. Always goes above and beyond for me! More

by DGRINKO
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Rucker, Billy Comtois, Brian Walts, Lisa Stewart , Nick miller ⭐️⭐️⭐️⭐️⭐️

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May 14, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

May 03, 2024

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This was my first service with a dealership and everything went very smoothly and was quick. More

by PjMerhige
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Brian Walts, Dave Crist, Lisa Stewart

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May 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 27, 2024

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Paul Cassela should be your service manager and you should never have let Joe Kramer go he was the back bone of armory garage for well over 50 years + they were the only reason me and my sons purchased More

by RLUCIER1051
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Yes
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Apr 29, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

April 26, 2024

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Greatest people , friendly staff and highly recommended to have your car worked on by the guys in the shop More

by MERLINE2012
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Rucker, Billy Comtois

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Apr 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 26, 2024

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Carolyn Hendrickson was and is very knowledgeable, caring,courteous, and accommodating! I appreciate her giving me her time. Thank you Carolyn More

by LPTOOTHPICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sorry can’t remember her name that helped in the transaction. Sorry

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Apr 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that Carolyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

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