Cassie Michaud

Cassie was so wonderful and worked very hard to make sure I got the car I wanted. She was very patient and explained the answers to my questions in great detail. Cassie is such a good representative for the I got the car I wanted. She was very patient and explained the answers to my questions in great detail. Cassie is such a good representative for the dealership. I will definately refer my friends and family to her. The GM was really nice and very professional and detailed explaining my paperwork. The dealership is very friendly. More

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Cassie is the best of the best! !! My first experience buying a (new to me) car from a dealership and Cassie made the process low pressure, trustworthy and fun! I coulda hung out wit !! My first experience buying a (new to me) car from a dealership and Cassie made the process low pressure, trustworthy and fun! I coulda hung out with her all day! 10000 stars for Cassie and 10000 stars for Gladstone Toyota for being friendly and welcoming More

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Cassie was my salesperson and she was very helpful, kind and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would definitely recommend her. More

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Everyone was friendly, helpful, and attentive. All my questions were answered in a clear and concise manner. I am happy with my vehicle. Cassie is a Rock Star! All my questions were answered in a clear and concise manner. I am happy with my vehicle. Cassie is a Rock Star! More

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Cassie is absolutely incredible! The moment I stepped into the dealership I felt completely supported. It felt like Cassie was my friend and she was helping me find my dream car, ins The moment I stepped into the dealership I felt completely supported. It felt like Cassie was my friend and she was helping me find my dream car, instead of someone trying to sell me a car, and it was so refreshing! I would recommend Cassie to anyone and everyone! More

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Nice and comfortable. The price and service are good. Does not play any trick. Very sincere about the deal The price and service are good. Does not play any trick. Very sincere about the deal More

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A good experience overall. The dealership was very busy. I was lucky to have the whole day off and I ended up waiting several hours to finish buying my car. This was not the fa The dealership was very busy. I was lucky to have the whole day off and I ended up waiting several hours to finish buying my car. This was not the fault of the service staff. It was very busy. More

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Cassie was so kind, personable and knowledgeable. We had a seamless process of purchasing my first new car. We were checked on and updated when waiting and appreciated that. We had a seamless process of purchasing my first new car. We were checked on and updated when waiting and appreciated that. More

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Cassie was awesome! Although I didn’t end up going with this dealership, she was still so kind to work with! She sent me a customized video of the car she was showing me Although I didn’t end up going with this dealership, she was still so kind to work with! She sent me a customized video of the car she was showing me, which was such an amazing touch. If they would have had a similar model to what I ended up going with Gladstone Toyota, and Cassie would have been my go to. She congratulated me, even though I didn’t make a purchase with her, and that speaks volumes about her. She didn’t have to do that! Thank you Cassie! I will send anyone looking your way! More

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Cassie was attentively and timely engaged to help me find the car that checked all my boxes while also working with me to be able to stay with in my budget. She was well informed, not pushy, yet always ther the car that checked all my boxes while also working with me to be able to stay with in my budget. She was well informed, not pushy, yet always there to answer questions promptly. I felt well taken care of and will certainly look to her for future car purchases. I liked the straight forward business style I experienced at Gladstone Toyota both with her and her sales manager Momo. I invested a lot of time searching for the car and deal that was right for me. Consequently my journey involved sifting thorough different makes. Consequently, I interacted with a number of car dealerships in my metro area. Gladstone Toyota stands out in professional conduct as well as inventory. More

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