Charles Archer
Charles Archer at Casey Kia
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Charles Archer

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
545 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

8 yrs, 1 mo

Industry Experience

26 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

545 Reviews

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545 Reviews of Charles Archer

June 01, 2024

Dealership Rating
Employee Rating

Mr. Archer is an awesome salesman. He os honest and knowledgeable. Great job! Well done! More

by purc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 01, 2024

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Great service, very informative, was able to provide me with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in More

by marjorie.purcell89
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Jun 01, 2024

marjorie.purcell89 responded

Fantastic all the way around

Jun 01, 2024

marjorie.purcell89 responded

Great service. Very informative and able to provide everything I was looking for and more! Made me feel comfortable about buying the car when I wasn’t in the market for one, but really needed one.

May 31, 2024

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Absolutely the best experience I have ever had buying a car! Hands down! The best transparency in a car salesmen and truly had my best intentions in mind. He met every single expect I wanted in my car with More

by Tori Harris
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Recommend Dealer
Yes

May 25, 2024

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Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More

by anh081402
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 27, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 27, 2024

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Charles really took his time and help me find the right car for me in my price range he made sure i was going walk out with my new car i also really appreciate the Casey team they also made sure i was goo More

by jbattle14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 21, 2024

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Employee Rating

I've been a customer with Casey Kia for the past 2 and a half years and I have absolutely no complaints. Especially when it comes to working with Charles. He makes the car buying process seem so effortless. More

by mjdavis9513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Casey Kia responded

Thank you so much MJ for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 01, 2024

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Employee Rating

Shawn Stacey reached out, attentively addressed my concerns, and provided stellar assistance. He promptly scheduled an appointment for me and followed up accordingly. Charles showcased outstanding cus More

by Kolawest3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Stacey

Apr 02, 2024

Casey Kia responded

Thank you so much Shakola for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 30, 2024

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Employee Rating

Excellent customer service! We purchased both KIAs thru Mr. Archer and looking forward to future purchases as well as sending others his way. More

by cdavisvi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Fitzgerald

Apr 02, 2024

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 27, 2024

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Employee Rating

I could not recommend Charles Archer enough! Best dealer I’ve experienced hands down! We were in and out super fast and got my dream car and was still able to stay in our budget! More

by Kcas7626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Casey Kia responded

WOW!!! Thank you so much Kayla for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 20, 2024

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Employee Rating

Very great salesman helped me pick the best car for me. Couldn't have done it without him …. Thank you!!! More

by Riah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Casey Kia responded

Thank you so much Riah for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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