Donovan Wallace
Donovan Wallace at Royal Kia
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Donovan Wallace

Sales/Leasing Consultant

Royal Kia

4333 E Speedway Blvd
Tucson, AZ 85712

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5.0
50 Reviews

United States Air Force Veteran, here to help with your car buying experience. Working to make sure your time spent is informative, stress free, and fun!!

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 9 mos

Languages Spoken

English English

5.0

50 Reviews

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50 Reviews of Donovan Wallace

May 30, 2024

Dealership Rating
Employee Rating

Donovan was very patient and knowledgeable during my car purchase. Life threw me a curve ball during my process and he made sure to check up on me and keep me updated about my car. On top of everything He w More

by Karla Estrada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 14, 2024

Dealership Rating
Employee Rating

Great to work with, sis us right. Accommodating, professional, made the process smooth and complication free. I like the "Forever Warranty" that is standard here at Royal. Great exper More

by namtrabartman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 16, 2024

Royal Kia responded

Thank you for your kind words! I'm thrilled to hear that you had a smooth and complication-free experience with us at Royal Kia. Our team is dedicated to providing professional and accommodating service. I look forward to seeing you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 03, 2024

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the people who work there are the nicest salesmen i’ve met. they let you make the decision. Donovan went over the vehicle thoroughly and answered all my questions. overall, the experience was pleasant and More

by cmayou
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

May 08, 2024

Royal Kia responded

I am happy to hear your time spent with Donovan was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. I look forward to seeing you in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 27, 2024

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Employee Rating

I can not say enough good things about my car buying experience. From the first call with Bella where she connected me to Donovan Wallace . Donovan was beyond helpful if finding the perfect car for me . More

by patchesmckibbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

Apr 01, 2024

Royal Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 23, 2024

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Donovan did a great job explaining everything for me, and making sure I had the best deal. He helped me get approved, and answered any questions my mom or I had. Both he and Ethan were very helpful! I would More

by Azuri Reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Blake

Mar 27, 2024

Royal Kia responded

Thank you for taking the time to write this 5-star review, Azuri. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 01, 2024

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Please go in ask for Donavan Wallace, patient friendly service aand great financing, the best comuniction from any dealership out there. Worked until we have the perfect vehicle for us. More

by Toehopethatcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Pratt

Mar 06, 2024

Royal Kia responded

Thank you for leaving us this review. We are very happy to hear that Donavan could help get you set up with the perfect new vehicle. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 01, 2024

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Donovan was great. Kept in communication with us and kept us all on the same page during the car buying process. We even switched cars and he didn't miss a beat. Patien More

by thatcher88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Pratt

Mar 06, 2024

Royal Kia responded

Thank you for this amazing review! We really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 29, 2024

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Employee Rating

Donovan went above and beyond with our car buying needs! My personal bank offered me a high interest rate compared to what Donovan was able to offer me. If you’re looking to buy a new car without the pushy More

by Brittneymcelroy14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

Mar 05, 2024

Royal Kia responded

Thank you for your wonderful feedback, Brittney. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 30, 2024

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Employee Rating

Steve and Donovan were excellent in helping me to find exactly what I wanted. Steve made the whole buying process easy even when I thought it couldn’t be done. More

by 570denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Saul

Feb 02, 2024

Royal Kia responded

Thank you for taking the time to write this 5-star review, Denise. We strive to provide courteous service to all our guests and I am glad to hear that we helped you find exactly what you wanted. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 11, 2024

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Employee Rating

He was awesome in listening to exactly what I wanted and finding something to fit those. He was also understanding of my specific situation and was open to giving me other options based on circumstances tha More

by Mariah.rosado5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo, David Hernandez

Jan 11, 2024

Royal Kia responded

Mariah, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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