Greg Scott

Byers Subaru Dublin responded

We are extremely sorry to hear about the frustration and inconvenience you have experienced with our service. As a company, we strive to provide top-quality service and it is clear that we fell short in this instance. We understand how important it is to have a working window for your vehicle, and we apologize for any inconvenience caused by its malfunction. We would like to make things right and remedy the issue as soon as possible. Our team will reach out to you directly to discuss the best course of action for resolving this problem. Thank you for bringing this to our attention, and we hope to regain your trust in us in the future.

Byers Subaru Dublin responded

Thank you so much for leaving such a lovely review, we really appreciate it! I'm glad to hear that you enjoyed the clean environment and delicious hot chocolate at Byers Subaru Dublin. We always strive to make our customers feel comfortable and at home while they wait for their vehicles. Thank you also for the feedback on our selection of magazines. We will definitely take this into consideration when updating our waiting area in the future. Lastly, I am thrilled to hear that your new fob and key are working perfectly. Our team takes pride in providing high-quality services and products to each of our customers. Thanks again for choosing Byers Subaru Dublin, we look forward to serving you again in the future! Take care, The Byers Subaru Dublin Team

Byers Subaru Dublin responded

We are very sorry to hear about the recurring issues with your car, and we want to assure you that this is not the level of service we strive for at Byers Subaru Dublin. We understand how frustrating it can be to have your vehicle returned to you without the issue being resolved, and we apologize for any inconvenience this has caused you. Please know that our team always aims to provide high-quality repairs and ensure our customers are satisfied with their service experience. We would appreciate the opportunity to make things right and properly fix your car. If you could please reach out to our service manager at gscott@byersauto.com, we would be happy to schedule an appointment for you as soon as possible. Thank you for bringing this issue to our attention, and again, please accept our sincerest apologies. We truly value your business and hope to have the chance to make it up to you in the future. Warmly, The Byers Subaru Dublin team

Byers Subaru Dublin responded

Thank you so much for your five-star review, ! It sounds like you are a loyal fan of Subaru vehicles, and we are delighted to serve you and your neighborhood. Our team strives to provide the best customer service possible, from our convenient locations nearby to the support we offer to each one of our customers. We thank you for your loyalty and look forward to being there with you throughout whatever journey may come in the future.

Byers Subaru Dublin responded

Thank you for taking the time to write such a glowing review of your experience at Byers Subaru Dublin! We strive to take good care of our customers and are so pleased to hear that we exceeded your expectations. We understand how important it is for our customers to be informed and it makes us very happy to know that everything had been explained well when you visited. We look forward to seeing you soon in the future and thank you again for being such an awesome customer!

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your service needs! We are thrilled to hear that our services were excellent and appreciate your five-star review. We understand that labor costs can be expensive, so we do strive to keep our prices competitive while ensuring the highest quality of service. Again, thank you for taking the time to share your experience. We hope you have a wonderful rest of the week and look forward to serving you again soon.

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Subaru Dublin responded

Thank you for taking the time to leave us such an amazing review. We are so glad to hear that Tom was able to provide you with the best customer service and help you with your vehicle in a timely manner. We take great pride in making sure our customers receive excellent service during their visit, and are thrilled to hear all the wonderful things Tom did for you! We appreciate your feedback and are grateful that we have customers like you who take the time to share their experiences. Thank you again for choosing Byers Subaru Dublin!

Byers Subaru Dublin responded

Thank you for the five-star review and the kind words. We are delighted to hear that we exceeded your expectations, that our team was able to provide attentive and friendly service with exceptional customer support! We appreciate your recognition of our goal to make Byers Subaru Dublin your reliable and affordable destination for all your vehicle needs. We look forward to continuing to serve you with a commitment to quality and reliability.