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Russ Darrow Kia of Waukesha
Waukesha, WI
1,277 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future.
Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 29, 2024
They got my recall service on a 2014 Sorento scheduled
within a week. The service call went very well, professionally done and a clean car to take home.
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by DrNotes
Employees Worked With
May 28, 2024
My experience with dealer got off to a rocky start as we
came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me the
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by Barney
May 28, 2024
I recently purchased a 2024 Kia Sportage from the Kia
dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally.
From the moment my family and I walked in, Wally
More
by Lulu45_99
Dealership Inventory (119 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Vending Machines
- Television
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Instant Financing
- Free Loaner Cars
- Drive-In Service
- Home Delivery
- No Contact Transactions
- Free Drinks
- Free Coffee
- Virtual Appointments
- Vehicle Sanitization
- Express Service
- Customer Lounge Area
- Home Test Drives
- Children's Play Room
- Cable TV
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
