Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
View more specialties & trainings616 Reviews
Write a Review616 Reviews of Lance Dailey
June 16, 2024
Made sure I was leaving in a car I wanted and explained everything perfectly make sure to ask for lance great guy everything perfectly make sure to ask for lance great guy More
Other Employees Tagged: Jeff Glicksman , Noel
June 14, 2024
This is my second Acura RDX from this dealership and my third Acura overall. Once again, I had the pleasure of working with the same amazing Sales Representative, Lance D. The entire experience, from the c third Acura overall. Once again, I had the pleasure of working with the same amazing Sales Representative, Lance D. The entire experience, from the car to the dealership to the sales rep, has been nothing short of spectacular. Lance D. has consistently gone above and beyond to ensure my satisfaction. Super grateful to Lance and I highly recommend this dealership to anyone in the market for a new car. The combination of an outstanding vehicle, an exceptional sales rep, and a top-notch dealership creates an unbeatable experience. Thank you, Lance D., and the entire team for your continued excellence! More
Other Employees Tagged: Myles Bauer
June 11, 2024
Great place to buy a car. Honest and helpful salesmen made the process very smooth. Honest and helpful salesmen made the process very smooth. More
Other Employees Tagged: Myles Bauer
June 11, 2024
As always, we are so happy with our MDX and Lance! We are at the point where I don’t even know how long we’ve been here, what is it, 9-10 years, less or more? Thank you for being so helpful and giving We are at the point where I don’t even know how long we’ve been here, what is it, 9-10 years, less or more? Thank you for being so helpful and giving us EXACTLY what we asked for and such great customer service. It’s why we continue to come back. Thank you again! More
Other Employees Tagged: Justin - Awesome!
June 10, 2024
Lance Dailey and his team (including his finance partner Myles Bauer) are next level. Lance's knowledge of every inch of Acura's offering is encyclopedic. He's not only knowledgeable, but patient, and he Myles Bauer) are next level. Lance's knowledge of every inch of Acura's offering is encyclopedic. He's not only knowledgeable, but patient, and he is intent on ensuring the highest level of satisfaction and getting us into the right vehicle. Lance is 100% with follow through and keeps his word at every juncture. This is the second MDX we've purchased from Lance in 6 mos. I can't imagine a more satisfying car purchasing experience. We're Lance Dailey customers for life! More
Other Employees Tagged: Myles Bauer
June 07, 2024
Lance was incredible to work with. He took time to understand my needs and select the best options to meet them. His demo on the MDX was excellent. Lance weas very personable and f He took time to understand my needs and select the best options to meet them. His demo on the MDX was excellent. Lance weas very personable and friendly and made me feel more comfortable in making my decision. More
Other Employees Tagged: Myles Bauer , Justin Maghirang
June 07, 2024
Lance was incredible, vey knowledgeable and experienced. Very friendly and personable listening to my every need and wish. Very friendly and personable listening to my every need and wish. More
Other Employees Tagged: Myles Bauer , Justin Maghirang
May 31, 2024
Muller’s Acura are very professional. Each process was reasonable, and everyone followed through what it was explained. No bad surprise. Lance was so knowledgeable, friendly and reliab Each process was reasonable, and everyone followed through what it was explained. No bad surprise. Lance was so knowledgeable, friendly and reliable. Had a very good experience at here. More
Other Employees Tagged: Myles Bauer, Chris Anderson
May 28, 2024
They are wonderful. Lance and Miles are the best!!! I have gotten several cars at Muller’s and they do not disappoint. Ask for Lance the next time you go in. Awesome Lance and Miles are the best!!! I have gotten several cars at Muller’s and they do not disappoint. Ask for Lance the next time you go in. Awesome!!!! More
Other Employees Tagged: Myles Bauer