Mark Laird
Mark Laird at Ferman Chevrolet Tarpon Springs
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Mark Laird

Guest Relations Manager

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.7
271 Reviews

Dealership Experience

9 yrs

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.7

271 Reviews

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271 Reviews of Mark Laird

May 30, 2024

Dealership Rating
Employee Rating

As always, excellent service will recommend to family and friends! Listened to our needs and was very thoughtful through the buying process. More

by jen_ava_0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Foster

May 31, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 30, 2024

Dealership Rating
Employee Rating

I have bought many vehicles from this dealership. Mark has always been patient and understanding of our needs. Paperwork for a car is excruciating. Coleton, in finance, was very personable and More

by A G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coleton Reece, Kyle Steger

May 31, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 25, 2024

Dealership Rating
Employee Rating

Very good easy to work with. People were friendly and kind. Everyone was helpful and explained everything. More

by jerrydickie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 18, 2024

Dealership Rating
Employee Rating

Sold me a car with smoke smell, disguised it well but after it sat in the sun for a day, it smells terrible, 3 weeks of cleaning so far, I asked if it was a smoker car and they said no, we wouldn’t sell More

by crespin
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kyle Steger

May 20, 2024

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 29, 2024

crespin responded

Hello Shannon, thank you for the offer to have my car smoke treated at a nearby facility. After speaking to 4 dealers, Jeep, Chevrolet, Kia and Ford, their lack of knowledge and methods left a lot to be desired. That, and having to drive over a hundred miles for the "treatment" was a big negative. I've decided that I'll just keep using the ozone machine treatment, (which Mark sent me), twice weekly and hope it clears up eventually. I'm sure I can do a better job that they would, and I am sick and tired of dealing with this. Please inform Mark.

May 18, 2024

Dealership Rating
Employee Rating

Outstanding customer service and great deals. This is the third vehicle I’ve bought from Mark Laird . He is the man straight up honest and again a great deal. I recommend him and.Ferman To all my More

by mjpavlik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 08, 2024

Dealership Rating
Employee Rating

Couldn't ask for a more enjoyable experience. Mark and Dan made me feel like family. More

by mario.castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Steger

May 09, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 01, 2024

Dealership Rating
Employee Rating

This is the 2nd vehicle I've purchased from Ferman Chevrolet of Tarpon Springs in recent years, and both experiences have been pleasant. Mark L was my salesperson and Bogi was the finance manager, an More

by Mike T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bogi Enkh, Kyle Steger

May 01, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 27, 2024

Dealership Rating
Employee Rating

I like the new feature of being able to shut off the auto shutdown. The car is even peppier than the 2021 More

by William Gamlin
Recommend Dealer
Yes

Other Employees Tagged: Dan Foster

Apr 29, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 19, 2024

Dealership Rating
Employee Rating

Amazing, Helpful , Friendly staff, they never pressured me at all, All very accommodating, David, Mark, Bogy and Kyle were all very accomadating. More

by pete46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 20, 2024

Dealership Rating
Employee Rating

Marc was very knowledgeable with the vehicles. Mark and staff were very accommodating. did a great job finding the vehicle I was looking for. closing the deal was quick and easy. More

by jerstr
Recommend Dealer
Yes

Other Employees Tagged: Mark Laird

Mar 21, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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