Mike Madruga

Thomas Goff is fantastic at what he does. Tom made the buying experience exceptional. Shout-out to Mike in finance. Tom made the buying experience exceptional. Shout-out to Mike in finance. More

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From sales to business- service was wonderful. This experience was friendly, non pressured yet super efficient! This experience was friendly, non pressured yet super efficient! More

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FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More

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Professional sales rep and manager. Very friendly and knowledgeable. Took the time to explain the features of the auto. Not pushy, I didn't feel pressured to buy. A very pleasant car bu Very friendly and knowledgeable. Took the time to explain the features of the auto. Not pushy, I didn't feel pressured to buy. A very pleasant car buying experience. I will recommend Samantha Homa and the dealership to friends and family. More

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I was very impressed with the excellent service. I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring approach,Sam and Mike Madruga(sales manager).I definitely recommend your dealer to my family and friends.Nice team and good people You the best dealer in Maryland . More

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Always there for their clients. Willing to work out whatever you need and go above and beyond to get the job done! Rob Creel is nice, professional, knows his job, gets it done and i Willing to work out whatever you need and go above and beyond to get the job done! Rob Creel is nice, professional, knows his job, gets it done and is fun to work with. Mike in Finance is the best. He bends over backwards to make that deal just right. My last lease I had a nightmare with the Delaware DMV because of recent changes in the DMV's requirements. Mike and Ashley really went to the mat for me to get exactly what the DMV wanted. I really have to thank Ashley as she didn't stop until she got to the right person to get the right stuff. Been a client for 16 years and will never buy anything but Subaru and from no other dealership than Buchanan! More

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Great service and staff! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! More

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Fantastic! ! Professional and caring. He really wants to help you get the best deal for you. I have brought two cars and will always do my business with this m ! Professional and caring. He really wants to help you get the best deal for you. I have brought two cars and will always do my business with this man. More

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Buchanan Subaru in Pocomoke City, MD is nothing less than outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department sched outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department schedules appointments for service, which accommodates the customer. I have to describe all members of Buchanan Pocomoke as courteous, professional and straight forward. A family business atmosphere. My wife and I have leased five Subaru's from Buchanan, and each has been a great experience. More

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Dealership offered a fair price and has a good choice of used Subarus. Saleswoman Sam and sales manager Mike were very patient in answering my questions and letting me test drive numerous vehicles. used Subarus. Saleswoman Sam and sales manager Mike were very patient in answering my questions and letting me test drive numerous vehicles. More

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