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Neal Garcia
Neal Garcia at Land Rover Boerne
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Neal Garcia

Sales Associate

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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4.9
41 Reviews

Proud US Navy Veteran! I have been in the Customer Service business for over 28 years. I enjoy putting my clients into their choice of vehicle that fits their lifestyle. I grew up in West Texas and Southern New Mexico have a thick roots in Laredo, Texas, being an active member in non-profits organizations is what I take most pride in. Proud Husband and Father and a very Proud US Navy Veteran serving our Country for 12 years.

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Specialties & Trainings

JLR Certified Sales

Leadership and Management, 28yrs

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4.9

41 Reviews

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41 Reviews of Neal Garcia

June 16, 2024

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Employee Rating

They really care about their customer. They are very responsive to customer concerns about the vehicle they service. More

by ruth.bondurant
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete , Lorena Castaneda

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Jun 17, 2024

Land Rover Boerne responded

ruth, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

June 04, 2024

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Employee Rating

The Advisor Zach took his time to explain my charges and what the ext warranty did and did my cover, the parts guy Mark Carrasco was very accurate on the price of the parts I had to pay for and the technici More

by lramos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines, Thomas Fagan, Donald Gies III, Timo Navarrete, Andy Osorno, Sterling Smoak, Victor Zapata , Mark Carrasco parts department 5 stars.

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Jun 05, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 23, 2024

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I have been pleasantly surprised of the recent changes in service advisors. I received expediency in attention , accuracy of information regarding repairs, courtesy and complementary services, all of which w More

by jgarza
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Recommend Dealer
Yes
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May 22, 2024

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Always preger Boerne over any other dealership. Great service and the best sales team. Thank you More

by ESPINOZAJUANY26
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete, Gregory Whitlock

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May 23, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 18, 2024

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Employee Rating

Neal Garcia was a wonderful help in securing my used vehicle. He dealt fairly and was very accommodating with my requests and concerns. More

by bankswooten
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Recommend Dealer
Yes
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May 20, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 09, 2024

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Very good customer service, friendly and knowledgeable this survey is not very friendly though. 15 words are mandatory? More

by CARLOS.LATAPI.M
Workmanship
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Recommend Dealer
Yes
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May 10, 2024

Land Rover Boerne responded

CARLOS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 05, 2024

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Employee Rating

Really enjoy the personal service provided by the service department and the sales department. Neal and Maryam specifically. More

by LBERGERHUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maryam in Service Department.

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May 06, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 13, 2024

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Employee Rating

Best car buying experience I have ever had. Neal was able to have my vehicle delivered!!! More

by erik.lara
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Yes
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Apr 15, 2024

Land Rover Boerne responded

erik, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 06, 2024

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Employee Rating

Neal affords you the best car buying experience! He’s knowledgeable & advises to your needs. He’s also a lot of fun! I’ve purchased three cars from him already! More

by MGarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines, Timo Navarrete

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Apr 08, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 28, 2024

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Employee Rating

Neal sold me my Audi Q5! Great service. 10/10 recommend him for anyone looking for a top tier experience. More

by Jessica Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 28, 2024

Land Rover Boerne responded

Jessica, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

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