Robert Baturin
Robert Baturin at Arlington Heights Buick GMC
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Robert Baturin

Sales

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.7
133 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 11 mos

4.7

133 Reviews

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133 Reviews of Robert Baturin

June 16, 2024

Dealership Rating
Employee Rating

Nichole was very professional and knowledgeable about the car. She made the process very easy. Dennis was informative without any pressure. I would highly recommend your dealership to my friends. More

by JUDITH700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 17, 2024

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They were very nice and determined to help me get a car with the down payment I had! More

by NNCMRY31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Lynette was great

May 10, 2024

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Andrew And Mike were great! They made the process painless and they also gave us a great deal on our cars ! More

by DJPHEEN861
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

May 07, 2024

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The follow-up from Victor Melendez during the purchase process and after was excellent and very helpful. More

by A.KALOV
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez

April 26, 2024

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Rob was heaven sent. I was literally at another dealership in another state about to purchase a Buick Envista but it didn’t have all the features I wanted. I get a call f More

by MARKITA.BARNES22
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Audino

Apr 29, 2024

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Markita. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Rob was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

April 11, 2024

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AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ariel Szwec, Dean Fay

Apr 13, 2024

Arlington Heights Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

Apr 14, 2024

Robyn responded

SUCH GREAT CUSTOMER SERVICE AND RESPONSE “MISSION ACCOMPLISHED” WHAT PERSON THAT REPRESENTS THIS BUSINESS RESPONDS LIKE THIS IM NOT HAPPY BECAUSE I WAS TOLD LOOSING MY REMOTE START CLICKER IS MY FAULT AND TOW TRUCK COMPANY THIS BUSINESS LOST IT AND IS ACTING BEYOND UNPROFESSIONAL so I guess we couldn't get this done and we've upset you even more it looks like mission accomplished right give me a call back when you get a chance...

April 06, 2024

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Definitely a positive experience with this dealership. Friendly atmosphere and fair pricing on work trucks. More

by Tamlaj10
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Recommend Dealer
Yes
Apr 08, 2024

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

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Robert was awesome and to the point. I am extremely satisfied with their service! Thanks! More

by ELISAMONROY56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Apr 08, 2024

Arlington Heights Buick GMC responded

Elisa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

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Flawless transaction from start to finish. Super nice people to deal with. I highly recommend this dealership More

by ADMIN46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Arlington Heights Buick GMC responded

We cannot thank you enough for your wonderful review of Arlington Heights Buick GMC and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Buick GMC Team

April 05, 2024

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Employee Rating

Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More

by KARENPCPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Amy Fligel , Allie

Apr 08, 2024

Arlington Heights Buick GMC responded

Karen, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

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