They just started construction in the showroom but did
their best to keep things clean and quiet in the offices.
their best to keep things clean and quiet in the offices.
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by Steph in Space
Mar 29, 2024 -
Walter's Audi responded
Steph,
Providing immaculate service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they did their best to keep things clean and quiet because of the construction. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
We were greeted by friendly courteous salesmen.
Our experience with everyone we encountered was pleasant.
Our experience with everyone we encountered was pleasant.
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by Darrenmarcoux
Mar 04, 2024 -
Walter's Audi responded
Darren,
We are grateful for you leaving us this flawless review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were friendly and made your car buying experience here at Walter's Audi pleasant. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Today I have bought a new car with Stephen and it was a
great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as wel
great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as well for making this possible.!
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by Dominique
Feb 20, 2024 -
Walter's Audi responded
Dominique,
Providing stellar service is so important to us here at Walter's Audi and we are glad that Stephen's and Kevin's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they made your car buying process very easy and smooth. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stephen Garlatta was great to work with and really
went above and beyond to secure our desired car and ensure top quality. He was personable and attentive with us. Stephen kept us well informed during
went above and beyond to secure our desired car and ensure top quality. He was personable and attentive with us. Stephen kept us well informed during the process and went over the breakdown with us. This gave us a better understanding in the pros and cons between used and new cars. It was a pleasure working with him and I would highly recommend him.
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by Rgabriella7
Feb 05, 2024 -
Walter's Audi responded
We greatly appreciate you for leaving Stephen this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Stephen could provide you with top notch service. We are delighted to know that he was personable and attentive. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stephen Garlatta did a fantastic job!
Management is always kind and takes great care. I keep coming back for a reason, between sales and service, they are legendary!
Management is always kind and takes great care. I keep coming back for a reason, between sales and service, they are legendary!
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by Brian K.
Nov 27, 2023 -
Walter's Audi responded
Brian,
We greatly appreciate you for leaving Stephen this stellar review! We are honored to have had the opportunity to work with you and we are glad that Stephen could provide you with top notch service. We are delighted to know that he was kind and takes great care of you. It is and honor to have earned your confidence and loyalty in us here at Walter's Audi. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
A special thank you to Rob Benedict and my Dad Brian Finn
for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with
for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with the car I wanted. Thank you to Gloria Medina and David Yi for helping me with my financing. Everything went so smoothly and they worked great as a team. You guys are the best! :)
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by Jessica F
Oct 12, 2023 -
Walter's Audi responded
Jessica,
Thank you for choosing Walter's Audi and for leaving Rob, Gloria and David this stellar review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with top notch service. We are pleased to hear that he made sure you were setup so you could go home with the vehicle that you really wanted. Please do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
The service I received from Alejandro Luna was great.
I didn't havebwait a long time to check in my car.
I didn't havebwait a long time to check in my car.
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by Davenport
Service Price Transparency
Other Employees Tagged:
Alejandro Luna
Aug 23, 2023 -
Walter's Audi responded
Thank you for your positive review! We are happy to hear that Alejandro could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stephen Garlatta Was incredibly helpful and making me
feel secure and my purchase of a 2019 Audi Q7. The dealership was very accommodating. The entire staff was very nice and they made sure that I had ev
feel secure and my purchase of a 2019 Audi Q7. The dealership was very accommodating. The entire staff was very nice and they made sure that I had everything that I need during the process. I couldn’t be happier.
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by tracerx941
Aug 14, 2023 -
Walter's Audi responded
Thank you so much for your excellent review! We are so glad that Stephen and the team could provide you with 5-star service. Your satisfaction means so much to us. We warmly congratulate you on your new 2019 Audi Q7- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stephen Garletta was very helpful and professional, he
answered all of our questions and went above and beyond our expectations.
However we were not very happy with the finance department Bryan Villesnor
answered all of our questions and went above and beyond our expectations.
However we were not very happy with the finance department Bryan Villesnor, he added things to our contract without our knowledge and he never showed us our contract nor did he take the time to explain it, that night when we were going over it we found a $3000 error in the dealerships favor and the contract had to be rewritten. He claimed he didn’t know how that got there, so all we can think is the sales manager and he worked it out to slip it in and we are an older couple so perhaps that played into it. The gave us a $3000 discount on the car, but somehow they slipped it back into the contract.
This had nothing to do with Stephen Garlatta, he was nice enough to bring us the garage door opener we had forgotten in our trade in and answered all of our tech questions.
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by cnotes4
Jun 27, 2023 -
Walter's Audi responded
Thank you for the feedback here. I can understand why you could see this from that perspective but I can assure you that this was just a simple error. I sincerely apologize for the error and have taken measures to avoid this in the future. I also appreciate the kind words about Stephen; thank you. I will have a member of our management team reach out to you to see what more we can do to make this right.
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Stephen Garlatta was very helpful and pleasant to work
with! This is our second purchase with Audi of Riverside. We are very happy with our experience with them.
.
with! This is our second purchase with Audi of Riverside. We are very happy with our experience with them.
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by longdawg77
Jun 26, 2023 -
Walter's Audi responded
Thank you so much for your positive review! We are honored by your repeat business, and we are so glad that Stephen could provide you with top-notch service. Your satisfaction means so much to us. We warmly congratulate you on your new Audi- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager