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Stephon Ross

Overview Reviews (143) Inventory (381)

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Stephon Ross

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Stephon Ross

Sales Consultant

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.9

143 Reviews

Overview Reviews (143) Inventory (381)

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

4.9

143 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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143 Reviews of Stephon Ross

May 27, 2024

Dealership Rating

Employee Rating

Enjoyed the customer service and Ross was wonderful to work with and really listened to my wants and must haves. work with and really listened to my wants and must haves. More

by chambersamanda2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 29, 2024 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 21, 2024

Dealership Rating

Employee Rating

It started alittle slow and then it got better and better. Thank you for giving me what I wanted better. Thank you for giving me what I wanted More

by chibligo13

Recommend Dealer

Yes

Other Employees Tagged: Rj

Helpful 0

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May 29, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

May 20, 2024

Dealership Rating

Employee Rating

After getting them to honor their website the dealership was great. Stephen was great as a salesman and a great advocate. was great. Stephen was great as a salesman and a great advocate. More

by southern_boy85

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 20, 2024 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Please let us know if we can be of any more assistance. Jennifer Herrera Owner Loyalty Manager

May 13, 2024

Dealership Rating

Employee Rating

Great customer service- friendly, respectful. Took time to listen and answer questions. I didn't feel rushed. Took time to listen and answer questions. I didn't feel rushed. More

by kimmiecoop

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 11, 2024

Dealership Rating

Employee Rating

Stephon did a great job and the transaction was smooth. . Very team customer. Thank you for everything.. . Very team customer. Thank you for everything.. More

by Richrenptnrs

Recommend Dealer

Yes

Helpful 0

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May 12, 2024 -

Nissan of Richmond responded

Rich, It's fantastic to hear that Stephon provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 06, 2024

Dealership Rating

Employee Rating

Stephon was great and the man upstairs (literally) took care of me I got everything I wanted amazing deal! care of me I got everything I wanted amazing deal! More

by Arroganttai

Recommend Dealer

Yes

Helpful 0

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May 07, 2024 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Stephon and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jennifer Herrera Owner Loyalty Manager

May 03, 2024

Dealership Rating

Employee Rating

easy to talk to, fast service, very accommodating and listens to what we need and want listens to what we need and want More

by samanthapontines

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 03, 2024 -

Nissan of Richmond responded

Thank you, Samantha, for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jennifer Herrera Owner Loyalty Manager

April 25, 2024

Dealership Rating

Employee Rating

Outstanding service, from start to finish! Stephon is a great salesperson, and an asset to your team! Stephon is a great salesperson, and an asset to your team! More

by Clay Macaulay

Recommend Dealer

Yes

Other Employees Tagged: Mike Simone

Helpful 0

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Apr 26, 2024 -

Nissan of Richmond responded

It's great to hear that Stephon was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

April 24, 2024

Dealership Rating

Employee Rating

Great service from Mr Ross. He gave great customer service and I'm happy with my purpose of my new car He gave great customer service and I'm happy with my purpose of my new car More

by princessential84

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Nissan of Richmond responded

It's fantastic to hear that Stephon provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

April 24, 2024

Dealership Rating

Employee Rating

Very helpful, and spent the time to work with me on a rate that worked. rate that worked. More

by annabritt.coakley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 26, 2024 -

Nissan of Richmond responded

Thank you so much, Annabritt, for your excellent review! We are so glad we had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

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