Torrey Johnson

Sales and Service The experience of purchasing the car was great. Relatively low pressure through out the sale for a car dealership. How ever the customer service I rec The experience of purchasing the car was great. Relatively low pressure through out the sale for a car dealership. How ever the customer service I received after purchasing the vehicle was not very good. Dan Rumbaugh was always willing to help to the best of his abilities, but when my vehicle was serviced over the course of a couple of days, there was no loaner available and it was towed to another location to be worked on with out my permission. I was charged for a tow I could have done myself. More

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A pleasure from start to finish!! To Mitch, Just wanted to tell you "I LOVE MY SERENTO"!!! Thanks to you, and everyone involved in getting me into that Red Serento!!! I'm really hap To Mitch, Just wanted to tell you "I LOVE MY SERENTO"!!! Thanks to you, and everyone involved in getting me into that Red Serento!!! I'm really happy it's Red and not blue! LOL !! I will make sure I tell everyone to start at Kia Jamestown when looking for a new car and great people to assist them!!! Keep up the good work!! Renee Newman More

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Very friendly from onset, easiest vehicle purchase we ever made, very knowledgeable about their product and answered all our questions, everybody was enjoyable to deal with, didn't rush any decisions, be ever made, very knowledgeable about their product and answered all our questions, everybody was enjoyable to deal with, didn't rush any decisions, best experience we've had at a auto dealership, will return in the future More

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I recently purchased a 2013 Kia soul. This was my 2cd Kia Soul, the 1st was a 2011. When I first saw the Soul, I thought the outside was hideous, but truly, the looks grow on you. It was certainly not the lo Soul, the 1st was a 2011. When I first saw the Soul, I thought the outside was hideous, but truly, the looks grow on you. It was certainly not the looks that sold me originally. It was the size of the interior, cost, and mileage. The only thing I disliked in the 2011 was the color. I wanted black so it didn't stand out so much. Who knew that a black car would always be so difficult to keep clean. I drive 80 miles or more for work 5 days a week. Considering the price range,this car has been the most amazing car ever as far as handling in the winter months. Also, for anyone with children, or in my case grandchildren, this car WILL hold 3 full sized car seats in the back seat! My huge SUV I owned prior to this small car could only hold 2 full car seats and a booster seat! The amount of space in this tiny car is amazing! If I could upload pictures onto this site I could show you some incredible photos of the interior capabilities! Mitch Costanzo was our sales consultant. He is not only very professional, but has a great personality and sense of humor. At no point did we feel pressured! Wow, that is huge when buying a car! My past experiences have certainly not been non- pressured! Torrey Johnson, sales manager was great as well. They both worked to get a payment amount in the area I had hoped for. The service Dept., outstanding as well! I have been bringing my Soul's for the last 3 years to the "Kia of Jamestown" service dept. I have always received high quality work in a timely manner. The staff in the service dept. are professional and knowledgeable. Overall experience was just a great success. Oh, and by the way, my new 2013 Soul is fireball red, and I love that it stands out! "Why fit in when you were born to standout! Dr. Seuss" More

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The dealership did a great job in getting me into a new car. Ron has helped my family get into the vehicles we wanted and he did a great job. car. Ron has helped my family get into the vehicles we wanted and he did a great job. More

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I was satisfied from the start, which was over the phone Mitch was VERY courteous, friendly, attentive and determined get my dad and me the car we wanted, at the best possible price, to the very last day, t Mitch was VERY courteous, friendly, attentive and determined get my dad and me the car we wanted, at the best possible price, to the very last day, the close of the sale, Mitch brought the car to our home completely detailed with a full tank of gas, handshake and total assurance. I'm telling you that young man is GOLDEN for the business, he is destine to be extremely successful. My roommate was present the whole time he was so taken by the entire experience he coming back to Jamestown from Ohio to also buy a new Kia from our man Mitch Costanza!!! Thank you Kia, More

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My experience at Kia of Jamestown was excellent. The staff made my car-buying experience fast, easy, and enjoyable. Ed, Torrey, Mitchell, and Andrew were a delight to work with. They were extremely ac staff made my car-buying experience fast, easy, and enjoyable. Ed, Torrey, Mitchell, and Andrew were a delight to work with. They were extremely accommodating to my needs. My new vehicle is terrific, and I would not hesitate to recommend this dealership to others. The next time I need a vehicle, I will gladly return to Kia of Jamestown. More

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My experience at Kia of Jamestown was, to say the least, phenomenal. I walked in to open arms of knowledge and supreme customer service. Mitchell and Torrey really took care of me, and made my vehicle purc phenomenal. I walked in to open arms of knowledge and supreme customer service. Mitchell and Torrey really took care of me, and made my vehicle purchasing easy. They are a one stop shop. More

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