Allan Vigil Ford Lincoln

I took my car to be repaired at the Allan Vigil Ford Collision Center after my accident. Afterwards, I needed someone from the body shop to call an insurance company to verify the dates that they had my Collision Center after my accident. Afterwards, I needed someone from the body shop to call an insurance company to verify the dates that they had my car. I called several times and left several messages, no one called my back. I spoke with Lennie Bishop, who is the manager of the body shop, and told him my situation. He told me get back with me in a few days. He never called me back. Finally, I had to contact the general manager of the dealership just to get my situation resolved and even he made me feel like I was wasting my time. As far as quality of the repairs, my trunk release button inside my car is no longer working. It was working just fine before I took my car in for repair( I was hit from behind so the damage was in the back bumper and trunk lid). When I took my car back and explained that the button was no longer, I was told that the damage had nothing to do with the trunk lid release button and that it probably has dirt in it. After picking up my car, I found the cover to my battery was lying on back seat. They forgot to put it back on. Most important, throughout the duration that they was repairing my car, I NEVER received any phone calls regarding the status. Each and every time I had to call just to get an update. I would not recommend this shop to my worst enemy. Communication is the key and from my experience, they do not like returning phone calls. More

Comeing to Allan Vigil Ford to purchase my car was one of the best ideas I think I have ever came up with. Not only did I get a spectacular deal but I got top quality service. It seemed like the entire staff the best ideas I think I have ever came up with. Not only did I get a spectacular deal but I got top quality service. It seemed like the entire staff had at one point said hello to me or was involved with my deal. I received a great deal and if you come here im sure you’ll receive the same treatment. More