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Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
820 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 820 reviews
May 24, 2024
Great dealership. Excellent service. My only complaint is that it’s very hard to get in by phone. Excellent service. My only complaint is that it’s very hard to get in by phone. More
by drcola
Verified CustomerEmployees Worked With
Helpful May 24, 2024
Clean and professional. The service people were good. Getting an appointment is a problem. Most times appointments are days out. The service people were good. Getting an appointment is a problem. Most times appointments are days out. More
by Andy
Employees Worked With
Do not remember. Talk to a couple of service people.
May 24, 2024
I’ve tried for weeks calling the service dept and never does anyone answer the phone…it’s goes through the awful message service and no one still retns calls. Brought my car in a few weeks ago for service does anyone answer the phone…it’s goes through the awful message service and no one still retns calls. Brought my car in a few weeks ago for service and they never got to it and then tried calling to get it back in…no answer…my husband finally drove to Armory to book a service call and then I had to cancel my appt and tried multiple times to call to cancel and to change to another date to bring my car in to no answer! Will have to look for another service center as this is way to inconvenient & time consuming in this day & age for this kind of customer service. My daughter also went through the exact same thing a few months ago when she also brought her car in and they never got to it and they also never answered the phone when she tried calling and had lots of excuses as to the phone system not working!! 3-4 months for a business's phone service not working is just not right! More
by Lalong72
Employees Worked With
Don’t know…no one worked w me
May 23, 2024
Made an appt for simple oil change. Was told they were a little behind but no more than an hour and a half, ended up taking almost 3 and nobody came to update me until it was done. Was told they were a little behind but no more than an hour and a half, ended up taking almost 3 and nobody came to update me until it was done. More
by dan.vardaro23
Employees Worked With
Not sure
May 23, 2024
Paul in the service department made sure the repairs were done on my vehicle very quickly and with out any inconvenience to me. He took care of everything. done on my vehicle very quickly and with out any inconvenience to me. He took care of everything. More
by JILLBULLARD22
Employees Worked With
May 23, 2024
everything went well changing from lease on Ram truck to buying it outright all in the same day! buying it outright all in the same day! More
by BUSDRIVEN20
May 22, 2024
Great dealership been doing business with them for 10 or more years my daughter even longer always meets my needs great service more years my daughter even longer always meets my needs great service More
by mikegina1980
Employees Worked With
