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Auction Direct USA

Victor, NY

4.7
1,592 Reviews

6520 NY-96

Victor, NY

14564

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1,592 Reviews of Auction Direct USA

June 02, 2024

Worst place to buy a car. I bought a car at the end of September 2023. Eight months later, I still have no title. The title they tried to give me has an 8k mile difference fro More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Mulhern
March 12, 2024

Broken promises. Gas light their customers. Belittle newly acquired customers. Disgusting people in management. Stay far away from this place. Not a coincidence they More

by Gressan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Merritt
January 26, 2024

I purchased a 2018 Subaru Impreza on 1/4/24. The car has been mostly great but from day 1 I noticed a burning smell. Turns out there was oil leaking and dripping on to the exhaust. I took it in More

by james.r.reyes5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd McCandless
December 24, 2023

We had a great CX! We will refer both our friends and family to do business with Auto Direct! More

by Walkeje48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
December 22, 2023

*******BEWARE **** BUSINESS IS CLOSING per general manager Christina Merritt. They tried to rip me off for a down payment on a vehicle they do not have. I purchased a Corvette and found out they no lo More

by Jgold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen, Thomas Beikrich, Christina Merritt, Jerod Cassidy, George Deckert, Christina Merritt
December 08, 2023

Auction Direct presents a unique auto-purchasing experience to buyers who expect variety, expedience and professionalism. We are quite pleased with our purchase there and the superb services provid More

by davidolek56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
November 03, 2023

Todd and Scott were very helpful! First car we looked at wasn’t what we wanted but the nissian we looked at caught my eye! Then we made that deal and took off with the car the same da More

by Ntohafjian4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
October 24, 2023

Todd was friendly and knowledgeable. He was efficient and patient with us test driving 3 vehicles. His communication was on point as well. More

by Harley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
October 21, 2023

I worked with Todd about 7 or 8 years ago when I bought my 2nd pre-owned vehicle from Auction Direct. That experience was outstanding. So, when I needed to upgrade my wife's car, I reached out to Todd agai More

by joelomonaco55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Westcott, Todd McCandless
October 08, 2023

I have bought 4 card from AD and will continue to do so in the future However I have a few concerns and wanted a follow up . I bought it on Sep 22 I purchased undercoating and was told I would More

by Fsalata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROB MOREY
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