BMW of Cincinnati North
Cincinnati, OH
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1,149 Reviews of BMW of Cincinnati North
I recently worked with Brad purchasing a used vehicle listed online. It was exactly what I was looking for and Brad was so helpful- went the extra mile to make sure I was comfortable with my purchase exp listed online. It was exactly what I was looking for and Brad was so helpful- went the extra mile to make sure I was comfortable with my purchase explaining their 150 check point inspection and helping me to feel confident that this is a good, safe , and reliable car. He then called a few days later to make sure I was still happy with my purchase- I thought that was very nice and will definitely purchase my next vehicle from this dealership and this salesman. More
I've worked with Brad Schultz (Salesman) for my last two cars (3 years), and Ed Besl (Sales Manager) for over 20 years. Both are real professionals and willing to work with you on any request. I had a lease cars (3 years), and Ed Besl (Sales Manager) for over 20 years. Both are real professionals and willing to work with you on any request. I had a lease return that we had discussed for probably 8 months and they hit me up with a great deal (what I look for) on a great new ride at the optimal time. Brad even came in on his day off to make this work and found a car that would fit the incentive program ending that day. I picked up a new lease and Ed was able to work out the most advantageous way (for me) to do a turn in, i.e., buyout/trade in the old lease rather than return, 7x security deposit to drop the cost, get all the rebates ending that day, and a fair value on my two trade ins. Will also say that service is very professional, always a loaner for a drop off, respectful of my time, and good work. Lastly, Chrystal Harrison in finance was top notch. I have another dealership a couple miles closer, but the folks mentioned and the dealership are what you expect when you buy/lease a BMW. Keep it up guys. More
Had great buying experience of 2023 X5 45e, I worked with Matt Tucker at BMW of Cincinnati North, I think they are the best BMW dealership in greater Cincinatti area, Matt has strong knowledge about the vehi Matt Tucker at BMW of Cincinnati North, I think they are the best BMW dealership in greater Cincinatti area, Matt has strong knowledge about the vehicle and guided me throughout the booking till delivery of the Vehicle. I would highly recommend this dealership to all my friends and family. More
Made an online appointment to test drive a new X5 hybrid and were scheduled to meet with Aatir. We stood around for several minutes waiting for him to greet us (several salespeople attempted to help us) and and were scheduled to meet with Aatir. We stood around for several minutes waiting for him to greet us (several salespeople attempted to help us) and he finally materialized and waved us off to his colleagues, never greeting us. We were then told that there was no car available to be driven despite the website listing two. A different salesperson allowed us to walk out and look at a car but that was it. They acknowledged that it was their fault and a glitch in the system but we waisted over two hours driving to the dealership and waiting around to be assisted. More
Igor Titov is the best salesman I had ever seen! He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to n He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to navigate you through the process, day or night, and will help you to get the best deal possible. And even after you brought your car, he would be so easy to contact and he will always help you if any additional questions or issues arise. He treats every customer as a family. More
What can I say about our salesperson Matt Tucker. I’m an out of state buyer, and for the most part, this was unsure territory for me. Matt made it easy, from pictures of the car, financings, and t I’m an out of state buyer, and for the most part, this was unsure territory for me. Matt made it easy, from pictures of the car, financings, and transport of the from Ohio, to norther California. Thanks Matt for helping this process an easy process to the end! Will definitely keep you and your dealership for future purchases. You’re awesome. Thank you again. More
Purchased a 2023 X6 today from Brad Schultz that was a factory order and it could have gone better. This is my second car purchased with Brad. His knowledge of the product, and superb communication throug factory order and it could have gone better. This is my second car purchased with Brad. His knowledge of the product, and superb communication throughout the entire process made it a pleasure to do business. Also I would like to mention Crystal in finance and Andrew Monahan with the delivery tutorial. Both were very informative and professional. Couldn’t be more pleased and thanks again to you all. Allen Karimi More
Matt Markins is AMAZING and went way above and beyond for me. He is a true tire and wheel expert! When I bought my car at BMW Cinci North I knew I would need a winter wheel/tire set, I was introduced to Mat me. He is a true tire and wheel expert! When I bought my car at BMW Cinci North I knew I would need a winter wheel/tire set, I was introduced to Matt at that time. He assured me he would take care of me and to wait for an e-mail in late September... fast forward to late September and I get the e-mail on this year's OEM winter wheel package special with details on the tires, how long they should last, when to put them on or off, and how to set up the seasonal tire swaps. I asked if I could get winter Mats in as well, and he ordered mats and wheels. When I went to take delivery of the mats and wheelset, all had a nice discount he had found AND he gave me everything I needed including an extra receipt to receive the additional promotional rebate that had just started. He went above and beyond for both service and finding me discounts. There is a reason I exclusively look to purchase cars at this dealer through Matt Tucker, and have been servicing all of our vehicles there as well thanks to the great service staff and experience provided by people like Matt Markins! More