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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
880 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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880 Reviews of BMW of Sherman Oaks

May 22, 2024

Took my car in without an appt and Shahe was extremely helpful in making sure I got a loaner and my car was taken care of. My cars steering wheel has been vibrating and my car has been kicking a lot. Shah More

by Caroline.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar from the loaner Dept, Shahe Tavoukjian
May 21, 2024

The people I dealt with when I bought my new car made it very easy and helped set up the new systems in my car. My service associate, Krisztina is extremely helpful in expediting service when I need it and More

by BH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx- 5 star
May 21, 2024 -

BMW of Sherman Oaks responded

We're glad to know our team at BMW of Sherman Oaks made your car buying experience easy and informative. Krisztina will be pleased to learn about your positive feedback! Enjoy the new ride, and don't hesitate with any more tech questions you may have!

May 21, 2024

I was pretty satisfied with Heidi. She helped me to get a loaner for the period of the time my car was being serviced. More

by shaunmalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
May 22, 2024 -

BMW of Sherman Oaks responded

Shaun, it's great to hear Heidi was able to provide a loaner car during your service period at BMW of Sherman Oaks. Thanks for sharing your experience!

May 20, 2024

Very fast and excellent service, very friendly and knowledgeable service writer. I will recommend Bmw service to others. More

by Yepraksi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 20, 2024 -

BMW of Sherman Oaks responded

Your recommendation means the world to us! Thanks for sharing your positive experience at BMW of Sherman Oaks. Safe travels until we see you next time!

May 18, 2024

I purchased a car from this dealership a number of years ago and the transaction was professional and hassle-free. Their service department has taken care of the car since, and again everything has been pr More

by kvackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas, Carmela Grammatico, Heidi Tovaas
May 20, 2024 -

BMW of Sherman Oaks responded

Thanks for the recommendation! We're glad to know that both your purchase and service experiences at BMW of Sherman Oaks have been professional and hassle-free. Your support means a lot to us!

May 18, 2024

Totally trustworthy. I always fell confident that Brian Douglas will give me the straight story on what my car needs. My BMW station wagon is 13 years old and they take a More

by Eddyswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 20, 2024 -

BMW of Sherman Oaks responded

We're so happy that Brian and our team at BMW of Sherman Oaks have earned your trust. We always aim to provide honest, top-notch service for every vehicle, no matter its age! Thanks for the review!

May 18, 2024

Love Brian in the service department, all technicians, and all staff! They make getting your car serviced a pleasant experience! More

by jillh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 20, 2024 -

BMW of Sherman Oaks responded

It's always a pleasure to assist you at BMW of Sherman Oaks! Thanks for the kind words for our team!

May 18, 2024

I have been a long standing customer of BMW of Sherman Oaks because of the excellent service that they have given me throughout the years . I have purchased and leased cars through their excellent sales More

by blue.eyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Colon / service, Ali Mohandesi
May 20, 2024 -

BMW of Sherman Oaks responded

We're thrilled to know you've had consistently great experiences with our sales and service teams at BMW of Sherman Oaks. We truly appreciate your loyalty over the years, and we'll keep striving to exceed your expectations!

May 17, 2024

I had a great service. Great knowledge of sales. I do recommend it to all my friends More

by Nehme1332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
May 17, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the recommendation! We hope to see you again soon at BMW of Sherman Oaks!

May 17, 2024

Jesus is always a great help and goes above and beyond. His communication skills are far above any other dealership service department! More

by diab.issa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
May 20, 2024 -

BMW of Sherman Oaks responded

We're so glad to know that Jesus has been a great help and provided excellent communication at BMW of Sherman Oaks. We appreciate your kind words!

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