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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
971 Reviews
Call Dealership (800) 341-2475

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 971 reviews

December 06, 2023

Put a deposit down, then they sand bag and delay about OTD pricing, while selling the car to another person. Money grab, wants financing low credit score victims to pay thier insane rates, and hope for a More

by GY00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Woody. Brianna manager, Jason Tiek
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Helpful
November 22, 2023

Had great experience here at bill like love my car highly recommend thanks to everyone More

by hairydog2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John delivery coordinator
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Dec 01, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad that you enjoyed your experience and that you would recommend us! That truly means the world to us, thank you!

Helpful
November 17, 2023

Never again. It was a filthy madhouse. The car we came to look at was dirty (we had an appointment and it was supposed to be clean and ready). There was gum on th More

by p3cami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Tiek
Report | Print
Nov 21, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Cami, we're sorry to hear about your experience. We pride ourselves on offering good, clean, new and used vehicles. Is it possible that you were looking at a vehicle that we had just taken in on trade? Meaning we had yet to have the opportunity to do a thorough detail. Please reach out to Lucio at 602-249-1234. We would very much like to hear the details of your experience. Perhaps we can get the vehicle spotless and deliver it to your door?

Helpful
October 30, 2023

Atrocious. Zero follow up and response back. Worst dealer so far in my experience in researching my buying options. Purchased from another dealer that knew what More

by CaliSurfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos
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Oct 30, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about your experience. We would like to look into this situation further but we will need your name in order to proceed. Please reach out to Jessica, our Customer Experience Manager at 602-544-3696 or j.mckenzie@BillLuke.com.

Helpful
October 30, 2023

Grate all around service made purchasing my vehicle easy. Will recommend to family and friends. More

by Landonmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 02, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review! We are glad to hear that you enjoyed your experience!

Helpful
September 10, 2023

This was the best car buying experience me and my wife have ever had. Everyone was great from salesman to finance and even Eduardo inspection and maintenance was great. I would definitely recommend to any More

by marcos.alton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo, Saif, and Thayer, Jason Tiek
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Sep 11, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much, Marcos! We are so happy to hear that you enjoyed your experience!

Helpful
September 06, 2023

Very friendly team and willing to help and take time to get the best deals and make sure you're happy with your decisions More

by meagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
Report | Print
Sep 11, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review for our team, Meagan! We are glad to hear that our team helped you find a great vehicle!

Helpful
September 04, 2023

John was great I was very impressed by his knowledge of vehicle great guy to work with More

by José Luis salas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Jason Tiek
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Sep 11, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad to hear that, Jose! Thank you for choosing Bill Luke!

Helpful
August 30, 2023

Great overall experience from Rafael to Eduardo ! They were on it from beginning bro end! More

by jsantizo333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo, Raphael and Aaron, Jason Tiek
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Sep 11, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are glad to hear that Rafayal was able to get you into a great vehicle and that Eduardo was able to show you all the awesome features! Enjoy your new vehicle!

Helpful
August 27, 2023

Fast, easy, and helpful sale. No complaints! Aron did a great job helping me out! More

by jennifervalentine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bil moriarity, Santiago, Aron
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Sep 11, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for choosing Bill Luke! Your business is greatly appreciated!

Helpful
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