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Bob Johnson INFINITI

Rochester, NY

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36 Reviews

3855 W Henrietta Rd

Rochester, NY

14623

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36 Reviews of Bob Johnson INFINITI

August 22, 2011

I had an excellent experience at Dorschel Infiniti. Karl was helpful and friendly without being pushy. He made the process pain free and I will recommend him, as well as Dorschel to anyone I know looking fo More

by randrulis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Dilcher
July 12, 2011

We absolutely love the Saturn Skye we purchase from you and Nick was so friendly and answered all the questions we had. We were impressed with the the whole dealership and they gave us free lunch while we More

by usmarines51
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lowry
July 08, 2011

We bought an used Infiniti from Karl. We had been working with him for about 2 months, waiting for the right time for us and the right car at the right price. We were very pleased with his honesty and knowl More

by morgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Dilcher
July 07, 2011

It was a pleasure to complete a used car deal at Dorchel. Karl Dilcher was very easy going and very easy to work with. I had done enough shopping to know what price I wanted to pay and what I needed to get More

by mjrjetfn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Dilcher
June 30, 2011

The staff at the dealership are knowledgeable and very friendly. Good overall experience. Good service and fairly good communication between the sales person and the buyer. More

by akhabursky008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Heim
February 05, 2011

Dated 2/4/2011 My best advice would be to get it in Dated 2/4/2011 My best advice would be to get it in writing and read what you sign. In 2008 I recently purchased a 2006 Toyota Avalon with an 5y More

by tjs944
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh G (Mgr), Steve (finance) John Malazzo (sales)
Mar 10, 2011 -

Bob Johnson INFINITI responded

Good afternoon. We would like to apologize for your experience. We would love an opportunity to speak with you. If you have a moment will you call our Customer Relations Director Barbara George at (585) 334-9440.

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