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Bob Tomes Ford
McKinney, TX
1,029 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
Verified Customer
Helpful May 30, 2024
I came in to buy a car listed at 32,500, bought it for 41,000. Four days after purchasing the check engine came on for a thermostat stuck open. Car has less than 20,000 miles. Feels like I was taken advan 41,000. Four days after purchasing the check engine came on for a thermostat stuck open. Car has less than 20,000 miles. Feels like I was taken advantage of. Would not recommend this dealership to anyone. More
by FiSH
May 28, 2024
Great experience. Quick in and out. Geoffrey was an excellent salesman. Very courteous and really took care of us. They followed up and have agreed to take care of som Quick in and out. Geoffrey was an excellent salesman. Very courteous and really took care of us. They followed up and have agreed to take care of some minor items not noticed at time of sale. Actually they followed up before I called them. Would recommend and especially Geoffrey!! Would've liked more detail surrounding add on(s) in the "deal". Maybe I should've taken the initiative. More
by Bahb
Employees Worked With
Geoffrey Cannon - 5 stars
May 28, 2024
Get employees at this dealership. Everyone made me feel very welcome and made the buying experience easy. Everyone made me feel very welcome and made the buying experience easy. More
by ronellmosley5
May 26, 2024
Received a good deal on a new 2023 Truck. Incredible interest rate received after talking to the sales manager Better prices than other dealerships. Purchasing process was easy. Incredible interest rate received after talking to the sales manager Better prices than other dealerships. Purchasing process was easy. More
by SSLANE2002
Employees Worked With
Coach Hall
May 25, 2024
Bob Tomes held off the payoff of the trade-in until bank drafted another payment from my account, the payoff when traded-in was good for ten days that waited twelve. drafted another payment from my account, the payoff when traded-in was good for ten days that waited twelve. More
by Davidgmills13
Employees Worked With
Gabriel
May 25, 2024
They are very knowledgeable and helped us getting our payments where we wanted them. Great customer service too. Thank you so much. We love our ford excape. payments where we wanted them. Great customer service too. Thank you so much. We love our ford excape. More
by BAUMANNAMY
May 25, 2024
I was very hesitant to come in after having some pretty bad experiences previously in getting a car. Dhair was amazing and completely changed how I felt about the whole process. I am so glad he was who end bad experiences previously in getting a car. Dhair was amazing and completely changed how I felt about the whole process. I am so glad he was who ended up helping me, Emily was also very kind, and the whole experience was fantastic. More
by teressaw17
