Bob Valenti Chevrolet
Mystic, CT
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Treated very rudely by Valenti Chevrolet service dept today. I am from out of state so had questions regarding Emissions testing. Wanted to get it done & look at new cars while waiting, but left after s today. I am from out of state so had questions regarding Emissions testing. Wanted to get it done & look at new cars while waiting, but left after service clerk was abrupt and condescending. Very loudly so. I was so surprised by how unprofessional he was I decided I was going elsewhere. As I headed out he was scoffing loudly. Will never do any business with Valenti! More
Absolutely thrilled with our experience! Dave Marsh our sales guy was so friendly and helpful and David Schwartz our business manager Was honest and thorough! sales guy was so friendly and helpful and David Schwartz our business manager Was honest and thorough! More
Professional and prompt Never felt pressured and more importantly treated my wife with respect when I was unable to make our initial viewing of the vehicle. The whole crew fr Never felt pressured and more importantly treated my wife with respect when I was unable to make our initial viewing of the vehicle. The whole crew from financing to sales were great!!! More
Great experience from start to finish! The people were very friendly. They listened to what I wanted in a car and found the best option out there. Very responsive an from start to finish! The people were very friendly. They listened to what I wanted in a car and found the best option out there. Very responsive and helpful throughout the process. More
Customer Satisfaction This is my second purchase from Bob Valenti Chevrolet...I went back for a second purchase because their service department is very customer oriented, This is my second purchase from Bob Valenti Chevrolet...I went back for a second purchase because their service department is very customer oriented, easy to make appointments, lifetime oil changes that are quick and easy, just a friendly bunch of employees. My first car purchase was with Thomas smith, a very friendly and helpful salesman. My second purchase was with salesman Edgar Roman, a very helpful and attention to detail kind of guy...made the process smooth and seamless. Would recommend this dealership to anyone... Brian More
Awesome pleasure Our dealer Edgar was extremely helpful and we appreciate his guidance on choosing our impala. He was an incredibly knowledgeable, amicable, and overal Our dealer Edgar was extremely helpful and we appreciate his guidance on choosing our impala. He was an incredibly knowledgeable, amicable, and overall honest salesman. We would definitely recommend Edgar to other potential purchasers. More
Best experience ever Joe Burke was very professional and found me exactly the car I was looking for. I would recommend Joe to anyone that is in the market for a car. Joe Burke was very professional and found me exactly the car I was looking for. I would recommend Joe to anyone that is in the market for a car. More
Excellent sales and services. Tom Smith was an excellent representative of your dealership. Very knowledable and wonderful Personable person. He did a wonderful job when we bought Tom Smith was an excellent representative of your dealership. Very knowledable and wonderful Personable person. He did a wonderful job when we bought our car. More
Great customer service Very knowledgeable and professional sales people that takes the stress of car shopping away. Thank you Tom Smith for your time and positive attitude! Very knowledgeable and professional sales people that takes the stress of car shopping away. Thank you Tom Smith for your time and positive attitude! I highly recommend this dealership oh and ask for Tom! More
Took my car in for an oil change and opened the hood a week later after noticing a spots on the driveway. Found a transmission line leaking with lots of dirt and grime build up on it so it had been leakin week later after noticing a spots on the driveway. Found a transmission line leaking with lots of dirt and grime build up on it so it had been leaking for a while. Took it in for service writer Jason to look at and he agreed the tech should have seen the leak. I was given a vehicle check off sheet that did not indicate any problems after the oil change and this just shows the techs just check off the sheets without really looking at your vehicle. Jason is polite enough but for a employee (techs) just to check off a sheet when you count on them to be honest is just a joke at this dealership as that this was not my first problem. I sent an email to the dealership explaining the situation and did not have any reply. I still let them repair the vehicle because I was told the tech was no longer working there but this will be the last vehicle I purchase from them (five in less than 10 years) and I won't let them service my vehicle anymore either. Plenty of choices out there for service and purchases and even though they are near my home I will travel somewhere else. More