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Capitol Chrysler Dodge Jeep RAM

Willimantic, CT

4.7
347 Reviews

1520 W Main St

Willimantic, CT

06226

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Showing 347 reviews

July 02, 2014

Sells all Lemon Law Jeeps with bad titles! Horrible people I went there from out of state because I was promised a great deal and that the wrangler was in mint condition. I got there and the sales person had n More

by Jeepguy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Criag
Jul 29, 2014 -

Capitol Chrysler Dodge Jeep RAM responded

On behalf of the sales team at Capitol Garage we sincerely apologize for the vehicle not being described accurately and not being made aware of the disclosure over the phone before making the trip. You are correct, some of the vehicles that we offer for sale have been reacquired by the manufacturer for not conforming to the manufacturer’s warranty. What happens next is the vehicle is returned to one of the Chrysler Authorized Service Center for repairs. After the issue is addressed the vehicle is offered for sale to its dealers. To ensure confidence in the vehicle, Chrysler attaches a one year, unlimited mileage, bumper to bumper warranty to the vehicle on top of any existing warranty. These vehicles save customers thousands of dollars over new ones and are backed with longer warranty than a regular used vehicle. Again we apologize for the vehicle not being described accurately over the phone and we do realize that the reacquired vehicles are not going to be an option for everyone who is looking for a vehicle.

May 03, 2012

I brought my old car in for an oil change on my lunch break(I have all my work done at Capital garage), and while there decided to look at a used Mazda 3i. Nick showed me the car and introduced me to Hea More

by lissa81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Heather & Mark
April 19, 2012

Overall good experience. We started off a little rough (I'm not a fan of being passed off from one person to another) though when I finally started dealing with Heather things were great. The lack of nego More

by dennisgib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Hall, Craig
February 29, 2012

I purchased a Nissan from Capitol Garage.I searched online intensively.I fly three hours from Durham,NC.When I arrived I was thrilled.I took a test drive,signed a few papers and my brother and I drove More

by Derrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather hall
February 27, 2012

I purchased my Jeep Grand Cherokee from capitol just over a year ago and have been extremely satisfied with my purchase. I brought my trade in and they did the rest, the Jeep I wanted was already in their s More

by dannyg9876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Lewis
February 27, 2012

I had a wonderful experience with Capitol Garage. I traveled over 50 miles away to purchase a car from Capitol. I found a vehicle on there extremely user friendly website. I called to find out a little More

by ajw1284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Lewis
February 16, 2012

They are no doubt steadfast on their selling price. They will not budge, or negotiate, and they will also not budge on giving you fair market value for your trade, but give you $1000. - $1500. below KBB boo More

by shoebee1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female Salesperson
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