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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.8
389 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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389 Reviews of Chapman Volkswagen Scottsdale

May 20, 2024

Our salesman and financial manager were great. Lauren was so knowledgable about the car. She could answer any of the questions we had about the electric car. The financial manager made us a gre More

by JDuerden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Lauren DeLeers
May 21, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Lauren. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 16, 2024

Worth the drive. There is a dealership in Gilbert but I prefer the Chapman Team More

by gloria.ivwurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 17, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Gilbert. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

May 15, 2024

Excellent communication. Top-level management overseeing customer service department. Very nice waiting area. Clean facilities! More

by Livemichaeln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas the Train
May 16, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 16, 2024 -

Livemichaeln responded

And more positive evidence of excellence here! Fast responses, polite communications, affability and continued commitment to fostering relationships. Definitely a rarity in Post-Covidmess America. Much appreciated! 🇺🇸 🤠

May 11, 2024

"I recently had my car serviced at Volkswagen, and I must say, I was thoroughly impressed. The staff was friendly and professional, and they provided excellent customer service from start to finish. The wait More

by Emil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez
May 13, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

May 10, 2024

Thomas was on top of my repair needs from the beginning. He was professional and an excellent communicator. More

by aassad
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 13, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Thomas. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

April 25, 2024

Great service from Alex! On time and high quality workmanship. Very professional dealership, especially in the service dept. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 26, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience Alex. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

April 12, 2024

Thomas was very polite and friendly. I had actually booked an appointment and did not realize I showed a day early. He got me in and the speed was fast More

by Brentfrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 15, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Thomas. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

April 05, 2024

I can always trust the repairs and service on. My Tigon is done right the first time also Customer service is beyond expectation. More

by Judycs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Chadwell
Apr 08, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

March 25, 2024

The representative was friendly and professional. And he kept me informed throughout the process. A very stress-free experience. More

by Darryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names
Mar 26, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

March 22, 2024

Ty in Service was great to work with. Communicated very honestly and clearly. I was always aware of the status of my vehicle. The technician that posted the video on the inspection did More

by RECOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Mar 26, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

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