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Ciocca Ford Lincoln of Flemington
Flemington, NJ
6,946 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,946 Reviews of Ciocca Ford Lincoln of Flemington
February 18, 2011
Buying a car is often described as a dreadful experience, but I can say with complete confidence that my experience with Ford Flemington Car and Truck Country was anything but that. The dealership in general but I can say with complete confidence that my experience with Ford Flemington Car and Truck Country was anything but that. The dealership in general is so different from any other dealership that I have gone to. There is no pressure, and no one is "pouncing" as you walk through the door. Everyone that I have dealt with is beyond polite and courteous. In particular I need to call out two individuals that have gone above and beyond the call of duty. Jerry Sheehan's personable nature makes you feel as if you are their most prized customer. Chris Messina's professionalism, follow through, work ethic and above all his attention to detail is exceptional, far beyond what you would expect. I personally have purchased three vehicles from this dealer and have also recommended countless family members and friends to this location. In fact it is the ONLY place I will buy any future car! More
by jessbayus
Employees Worked With
Chris Messina & Jerry Sheehan, Jerry Sheehan, Chris Messina
Helpful February 18, 2011
We have purchased three Ford Explorers from this dealership in the past 12 years. Buying a car can be a very stressful experience, but not here. We have two Ford dealerships very close to our home dealership in the past 12 years. Buying a car can be a very stressful experience, but not here. We have two Ford dealerships very close to our home, but choose to drive an hour to Flemington because of the friendly, no hassle way in which we are treated. We were never pressured into buying anything, and Chris and Jerry always took their time to make us feel comfortable with our purchase. Also, when we leave the dealership we also feel that we have received the very best deal possible. The standard of excellence does not end with the purchase of your vehicle. Any problems that may arise with the vehicle are handled in a prompt and courtesy manner by the service department. We have recommended them to many of our family and friends. I highly recommend Flemington Ford to anyone who in the market for a new or used vehicle. Trust me when I say that you can shop around, but you will definitely get the best deal and the best service here; and Chris Messina would be the salesman I would request!! More
by Jean Bayus
Employees Worked With
Chris Messina and Jerry Sheehan, Jerry Sheehan, Chris Messina
February 18, 2011
I was courtiously greeted and offered refreshment during the short wait for a salesman. The salesman (David Sutula)greeted us and asked what we were interested in. He patiently showed us many vehicles at se the short wait for a salesman. The salesman (David Sutula)greeted us and asked what we were interested in. He patiently showed us many vehicles at several locations. He never tried to sell me on vehicles that didn't meet my search criteria. He was well informed on the vehicles he showed me, and did a good job explaining the pricing. The general manager Jerry, checked in on us several times during the sales process making sure we were satisfied. The F&I department was quick and did an excellent job explaining charges. The vehicle was delivered clean, fueled and ready to go. Each person we came in contact with at the dealership was friendly and professional, I drove off a completely satisfied customer who will highly recommend you organization! More
by etuhacek
Employees Worked With
David Sutula, Jerry Sheehan
February 17, 2011
we just purchased our fourth car/truck from this dealership. Once again we were treated with so much respect and courtesy. We are not very familiar with the ins and outs of car buying but with pat dealership. Once again we were treated with so much respect and courtesy. We are not very familiar with the ins and outs of car buying but with patience and time they explained the whole process and came well within our budget!! love this dealer and staff. More
by vig1116
Employees Worked With
beth delaney, jerry sheehan, chris messina, Jerry Sheehan, Chris Messina
July 15, 2010
I lease a 2008 Ford Focus SE model. I bought the car when it was brand new. I woke up this morning having issues with the cars performance so i contacted this dealer right away as to have someone send out a it was brand new. I woke up this morning having issues with the cars performance so i contacted this dealer right away as to have someone send out a flat-bed and tow it to them a.s.a.p for review. Upon contacting the dealer, a service manager named Matt informed me that he would be able to look at it today. I asked him about any charges related. He at this time, informed me that under my 3year or 36,000mile warranty (which-ever-came-first) NO CHARGES WOULD BE INCURRED. The only charges that would be of cost to me would be of damages that needed to be replaced/repaired and IF those parts were not covered under warranty. My car was at 33,000 when they received my vehicle, under 3yrs. I am 100% to be covered under my warranty. Thats a service i paid for when i purchased this vehicle. I received a phone call back about my car a little after 2pm today (same day) from Matt. He informed me that nothing could be found wrong with the car. That he as well as even another mechanic drove the car and still nothing came up. Still, i said ok and that because i was without a car, i would have to wait for a friend to take me over there after 4pm. Matt told me that was fine as they were open till 6pm. He then attempted to add in that upon pick-up/release of my vehicle there was a $105 plus tax charge!!! I told him, no! I told him that he himself even informed me everything would be covered under warranty, and the fact that they did NO WORK on my vehicle would make me NOT pay any made up charge as well! I REFUSE TO PAY FOR A SERVICE I DID NOT RECEIVE NOR ONE THAT WAS FULLY COVERED UNDER MY FORD WARRANTY. More
by KerriMay217
Employees Worked With
Matt
March 09, 2010
I went to see Chris Messina because I was interested in a new Ford Fusion. He was very helpful and friendly from the beginning and made it easy for me to pick the right vehicle. Once I found the car I believ new Ford Fusion. He was very helpful and friendly from the beginning and made it easy for me to pick the right vehicle. Once I found the car I believe he gave me the best price possible. When I went to pick the vehicle up he took the time to show me how everything works. It was a good experience from start to finish. More
by greggaro
Employees Worked With
Chris Messina, Chris Messina
