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Columbia Acura Inc
Cincinnati, OH
1,450 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,450 reviews
May 05, 2024
New arrival area and waiting room are a vast improvement from the area they had for the last 10 years. Moving to an online reservation system, especially for the free Hyundai service that comes with every n from the area they had for the last 10 years. Moving to an online reservation system, especially for the free Hyundai service that comes with every new Hyundai should be a great improvement as well. In the past one had to get there early and hope one was able to get a good place in line, which was a system only people without responsibilities or appointments for work or children could enjoy. The automated phone assistant is terrible and therefore the ability to receive an update on the status of your car is terrible. I am hopeful as they rearrange their process they will be able to improve that process, whether by improving how the automate phone assistant is used in the process. More
by Columbia Hyundai Customer for 10+years
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Adding a 15 word minimum is a great way to not get people to leave reviews. to leave reviews. More
by WIN.SINOR
Employees Worked With
May 04, 2024
Scheduled appointment online. Took care of my car in a timely manner. Check in and check out was easy Took care of my car in a timely manner. Check in and check out was easy More
by ELAINE.BLACK
Employees Worked With
May 04, 2024
Service manager did an excellent job. Very professional and prompt. Also appreciated that they cleaned the car for me. Very professional and prompt. Also appreciated that they cleaned the car for me. More
by STHOMPSON22
Employees Worked With
May 04, 2024
the waiting area is very clean, has power outlet and WIFI, and provides free coffee and other drinks. I did some work on my laptop while waiting. WIFI, and provides free coffee and other drinks. I did some work on my laptop while waiting. More
by hui.guo
Employees Worked With
May 04, 2024
Always get great service Quick turnaround Have owned Hyundai automobiles for many years Recommend Columbia hyunda Hyundai automobiles for many years Recommend Columbia hyunda More
by SHARMARSH715
Employees Worked With
May 04, 2024
People were excellent. Only downgrade was quoted 1 1/2 hrs for maintenance/oil change & tire rotation & took almost 2 1/2 hrs even opting out of car wash. Only downgrade was quoted 1 1/2 hrs for maintenance/oil change & tire rotation & took almost 2 1/2 hrs even opting out of car wash. More
by LINDAJ7326
May 04, 2024
The crew at Columbia Acura is the best! Especially Jamie. I have referred many people to this dealership because they offer the full package of superior service, honesty, and fair prices. Especially Jamie. I have referred many people to this dealership because they offer the full package of superior service, honesty, and fair prices. More
by LAWIETHE
Employees Worked With
Jamie
