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DELLA Subaru

Plattsburgh, NY

4.9
82 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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82 Reviews of DELLA Subaru

May 21, 2024

I have received stellar customer service at Della since I purchased this Subaru in 2018 . Casey Colburn the service manager and the service staff have gone above and beyond for me. As a business owner mysel More

by Bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Colburn
May 22, 2024 -

DELLA Subaru responded

Bean, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

May 17, 2024

Jen and Todd made me feel like a valued customer in that they helped guide me through the process of not only selecting my Forester but through the process of purchasing the vehicle as well. More

by lucemt59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
May 20, 2024 -

DELLA Subaru responded

Lucemt59, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2024

Todd Roberts was extremely helpful was very in tune and focused on what we my mother was looking for as well as what her specific needs were in her next vehicle ! Knowledgable about the new vehicle and mad More

by Adkco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Apr 25, 2024 -

DELLA Subaru responded

Adkco, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

April 17, 2024

Just bought my second Subaru salesman Todd Roberts did a great job The process was well paced and paid off More

by bobrokosz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
Apr 20, 2024 -

DELLA Subaru responded

Bobrokosz, we really appreciate your great feedback about Todd! Our team is available should you require any extra help.

March 23, 2024

Had a great experience working with Andrew. He was very knowledgeable, down to earth, made the deal making process fun, and I didn’t feel pressured on my decision. Jenn in finance followed that More

by Ian S
Recommend Dealer
Yes
Employees Worked With
Andrew, Jennifer Cordick
Mar 24, 2024 -

DELLA Subaru responded

Ian S, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

March 05, 2024

I have always brought my car to Della Subaru for service since my purchase there several years ago. I would NOT keep going there if the service was bad. Very happy!!! Plus, they wash my car after each servi More

by Kurt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Subaru Team
Mar 11, 2024 -

DELLA Subaru responded

Kurt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 01, 2024

Alesha Bailey made me feel very comfortable with my questions about the features in my new Outback. It is good to know that she's at Della to assist me in the future with the technology in my car. She More

by jdroute19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey
Mar 03, 2024 -

DELLA Subaru responded

Jdroute19, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

March 01, 2024

Dealership was clean and friendly, had a good selection of cars and we found what we wanted. More

by hpflyfishing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tod Roberts , Jennifer Cordick
Mar 03, 2024 -

DELLA Subaru responded

Hpflyfishing, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 23, 2024

Jennifer and Andrew with Della Subaru are top notch in customer service and make a buying process seamless and fun. It was an absolute pleasure to buy a car with them and will certainly recommend them to More

by Meanttobe2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Prus, Jennifer Cordick
Feb 27, 2024 -

DELLA Subaru responded

Meanttobe2013, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

February 20, 2024

We have bought a few Subarus from Della and always have been a good experience.. They have taken care of us and go The extra mile to help us. More

by njcuban8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Prus, Jennifer Cordick
Feb 24, 2024 -

DELLA Subaru responded

Njcuban8, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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