Don Hattan Ford
Augusta, KS
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Was misled about recall. Dialed service department, salesman answered, had my Vin number and said recall was covered. After 2 hrs and $175.00 Later it wasn't. Salesman Brad Dialed service department, salesman answered, had my Vin number and said recall was covered. After 2 hrs and $175.00 Later it wasn't. Salesman Brady wouldn't answer phone. More
Don Hattan Ford in general and Kaden Wilson specifically were great to work with in making the decision to buy a new 2023 Ford F-150 Lariate. Kaden did an excellent job of answering our questions and was a were great to work with in making the decision to buy a new 2023 Ford F-150 Lariate. Kaden did an excellent job of answering our questions and was always very professional. He is very knowledgeable. He kept in close contact with us without becoming intrusive, again, very professional. I can strongly recommend Don Hattan Ford to anyone considering the purchase of a new or used vehicle. Bill C. More
Was extremely impressed with how quick my sales person (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the next day. Upon arriving at the dealership, Kaden and the Don Hattan Ford team were very attentative and respectful, but not pushy. All of my questions were answered promptly and I was made to feel extremely comfortable. By the end of the day, I bought the vehicle. However, due to unforeseen circumstances, I was not able to drive it home to Western Kansas that day. Arrangements were made and the dealership delivered the vehicle to me (3 hour drive one-way). The driver, Jim, was great and extremely friendly. Overall, it was a great experience. More
I worked with AJ and ordered a nearly impossible Maverick Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! More
We just appreciated Thomas Z's knowledge and helpfulness in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! More
You cannot get better service anywhere! They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you and make it a good visit. Big shout out to their service department! More