Faulkner INFINITI of Mechanicsburg

Purchasing the car was easy, it was everything after that. Everyone of me/my friends that call get hung up on instead of spoken to properly once I drop my name. It's an office phone, you can hear the ha that. Everyone of me/my friends that call get hung up on instead of spoken to properly once I drop my name. It's an office phone, you can hear the hang up. Im tired of being ignored via email and call, I don't want to get the SofS involved or DOT but I will if this continues. Im just looking for a status update and no one will speak to me. Never would buy from them again. More

We negotiated the trade of my car and purchased a new one No financing necessary It worked out well No financing necessary It worked out well More

Great experience! Clean and friendly! Enjoyed waiting comfortably in the guest area. Car washed during service! Clean and friendly! Enjoyed waiting comfortably in the guest area. Car washed during service! More

Perfect ratings excellent service valet service perfect responsible and courteous will always use this dealership responsible and courteous will always use this dealership More

My first experience with Faulkner was easy and stress free. Service department was very understanding and accommodating. free. Service department was very understanding and accommodating. More

The staff at Faulkner Infiniti always treats us well. We have 0 complaints after a 3 vehicle purchase. Service as well as sales always provide us with excellent care. You get respect where it is given. I We have 0 complaints after a 3 vehicle purchase. Service as well as sales always provide us with excellent care. You get respect where it is given. I feel the staff here ...goes above & beyond to make it a great experience. More

sales dept-zero stars. the worst customer service, poor communication with no quality of standards for cars they will sell and let leave their lot. signed contract to buy the worst customer service, poor communication with no quality of standards for cars they will sell and let leave their lot. signed contract to buy car waited 30 days to be able to actually purchase car w no updated timelines of what the delays might be. had to call myself for update. picked up car on a rainy dark nite. they said to walk around and check it out. I gave them a chk for the car, pulled off lot, low fuel light came on in 1 mile from lot. NO FUEL IN TANK! the next day in the light i noticed cracks all over all 4 tires and all 4 were dry rotted, all 4! day 1 gas milage was considerably lower by 6 mpg from advertised or that my current car that is the same model gets. called to return car day 3 but they were not at all helpful or going to take the car back on day 3! they had my money and that's all they cared about. shame on me for buying a car from faulkner, they are terrible car dealers. and definitely not a high-end car dealer! BUYER BEWARE!! More

Top notch sales and service ! Highly recommended . Very classy and professional . Our salesman was amazing . Highly recommended . Very classy and professional . Our salesman was amazing . More

Faulkner always goes beyond their obligation to serve our needs. Our experience has always been fitstclass. needs. Our experience has always been fitstclass. More