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Fred Martin Superstore

Barberton, OH

4.7
2,429 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

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Showing 2,429 reviews

May 23, 2024

i took my son car shopping. Ron was our salesman. He answered all of our questions. He wasnt over-bearing the way some car salesman are. I was very comfortable purchasing a vehi More

by jameshouse23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronell Mainor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about our team and for shopping with us! Congratulations on your purchase and we look forward to seeing you again for the next one!

May 22, 2024

I took my jeep renegade in because it was running loud and Taylor black did a great job of keeping me informed and what was going on with my jeep More

by Dollyc808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Fred Martin Superstore responded

Thank you for choosing our team and for taking the time to leave us 5-stars! We're happy to hear we could get your Jeep fixed up and back on the road! Thank you again and we look forward to your next visit!

May 22, 2024

Love the employees, always a great atmosphere, fast and reliable, lists everything needed when buying or servicing a car More

by flairsidemaniac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our staff and out dealership! Your business means a lot to us! Thank you again and we look forward to your next visit!

May 21, 2024

Fantastic ,friendly ,easy to work with and fun. Great selection, knowledgeable, courteous, and nice atmosphere More

by sbo0401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John , Brett , David Cachat
May 21, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our team and for your business! We look forward to seeing you again!

May 17, 2024

I have never had such a wonderful experience until I met Mike Trissel at Fred Martin. He was absolutely wonderful, low-key, very informative, a perfectionist in quality, spent a lot of time teaching me abo More

by Not a Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Branca
May 20, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about our team and for choosing our store! We're happy to hear we were able to provide you with the car buying experience that you deserve! If there is anything else that we can help with, please reach out and let us know. Thank you again and congratulations on your purchase!

May 16, 2024

I have been buying cars here for over 20 years. I'm still a happy customer. Always treated well, and the car buying experience is always a good one. More

by johnappel1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The paper work guy
May 17, 2024 -

Fred Martin Superstore responded

Thank you for your continued support of our dealership and for taking the time to leave us 5-stars! Please reach out if there is anything else that we can help with. Thank you again and congratulations on your new Jeep!

May 14, 2024

Everyone was courteous and actively listening to my preference. They worked quickly to find choices I was interested in test driving. The car was clean and detailed. More

by Wallstamera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Jamison
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! We hope to make your next visit even better!

May 13, 2024

All my questions have been answered. Still in contact. Hopefully I can get something soon More

by trinalynn44691
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Fred Martin Superstore responded

We're hope to hear we could provide a good experience! Thank you for the 5-stars and for your business!

May 12, 2024

Told us to come down for a test drive. Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to wor More

by ryanperrotta466
Recommend Dealer
No
Employees Worked With
Jeremy Wootan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Fred Martin Superstore responded

Hi There- we disclosed this vehicle was in the shop when you contacted us. Upon your arrival, the vehicle was brought out and was making a noise. This upset you, and you did not even get a chance to drive the vehicle. We did our best to disclose the current status. We are sorry you felt this was a one-star experience. Thanks for your comments.

May 13, 2024 -

Fred Martin Superstore responded

Hi There- we disclosed this vehicle was in the shop when you contacted us. Upon your arrival, the vehicle was brought out and was making a noise. This upset you, and you did not even get a chance to drive the vehicle. We did our best to disclose the current status. We are sorry you felt this was a one-star experience. Thanks for your comments.

May 11, 2024

It's a nice dealership with plenty of vehicles to choose from, and nice people. More

by CE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Fred Martin Superstore responded

Thank you for your kind words about our store and for choosing us! Congratulations on your purchase and we look forward to seeing you again!