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Frederick Chevrolet & Certified Pre-Owned

Lebanon (Visit website for Hershey and Lancaster locations) , PA

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135 Reviews

1505 Quentin Road

Lebanon (Visit website for Hershey and Lancaster locations) , PA

17042

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135 Reviews of Frederick Chevrolet & Certified Pre-Owned

October 14, 2023

Quick & efficient, respectful of my time without being pushy. Slight problem with my vehicle after the sale which was also handled promptly with the dealership going out of their way not to inconvenience More

by BD104X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
May 16, 2022

Allegedly performed services with out permission. They were too fix a leaking engine oil pan gasket and they added coolant service, brake service, transmission service. Coolant and transmission had recent More

by Nomore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
February 22, 2022

Transmission issue 2017 Toyota Sienna. Covered under warranty I purchased which also included loaner. Typical transmission takes 2-3 day to replace. They have had my vehicle for 3 weeks. More

by ericbrungard
Recommend Dealer
No
Employees Worked With
Service Department
November 15, 2021

Wanda E. Pennsylvania 11/15/2021WORST EXPERIENCE Wanda E. Pennsylvania 11/15/2021 WORST EXPERIENCE EVER!!! WILL NEVER BUY FROM THEM AGAIN!! Wife was in a car accident November 2019 and ca More

by Wanda
Customer Service
Recommend Dealer
No
Employees Worked With
Cody
April 15, 2021

Bought a new vehicle and the sales documents stated the wrong mileage, also was lied to multiple times about the vehicle and where it came from. Tried to resolve the situation with the dealer and return th More

by Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Giroux, Jon Grove
February 15, 2021

My time at Frederick Chevrolet has been by far the worst, most dishonorable, rude car buying experience I have even encountered. It seems they are using the great reputation of the previous owner to try and More

by JBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin, Derek, Jason, Rob, Matt Kessler
February 13, 2021

Saw the car and contacted the dealer I got an immediate response paperwork was quick and easy very professional and easy to work with made it a smooth process More

by Nafisaw38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Barlow
January 18, 2021

Great selection, great staff, great vehicles, great price. Really that simple. Rick was wonderful to work with! Went out of his way to get the SUV we wanted at the price that was advertised. Couldn’t b More

by Rich P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kessler, Rick Barlow
January 16, 2021

Been buying vehicles at Fredericks since 1995. I can still remember the names of all the sales associates that helped me with my purchases including Carol F (awesome person) who sold me my first truck a More

by Kw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector
December 28, 2020

During my recent car shopping at Frederick Chevrolet I received excellent customer service. Salesman Mike Briseno sold me exactly what I wanted and Finance manager Steven Gockley made sure I got exactly More

by dorothyellinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Briseno
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