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Grubbs INFINITI

Grapevine, TX

4.8
1,985 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 1,985 reviews

May 19, 2024

I always have a good experience with the Grubbs service department. The employees are friendly, helpful and knowledgeable. It’s a pleasure to work with them. More

by BA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 30, 2024 -

Grubbs INFINITI responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 14, 2024

Professional and polite, it is a very smooth process from beginning to end. I appreciate your help, Andrew Shannon More

by alocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
May 30, 2024 -

Grubbs INFINITI responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2024

I had a very good experience at Grubbs during my latest oil change . They are always very thorough with the car inspection , but provided me with flexibility. What I really appreciated at them is they al More

by Sorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
May 29, 2024 -

Grubbs INFINITI responded

Hi Sorin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2024

Terrific customer service with strong attention to detail. Would highly recommend going for your service needs More

by Marcusoldelehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby deveer
May 30, 2024 -

Grubbs INFINITI responded

Hello, we really appreciate your feedback! Thanks for the recommendation, and have an amazing day!

May 09, 2024

Andrew did a great job communicating and did a thorough investigation into the issue I was having! I appreciated his professionalism. More

by bcapps33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
May 30, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 05, 2024

Greeted with a welcome face and hospitality. I would recommend other customers to this dealership. Service was great. More

by John bunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
May 30, 2024 -

Grubbs INFINITI responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2024

Doug was professional and efficient! I will recommend him as my Advisor because he’s the best I’ve had out of numerous over the past year! More

by Serenity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Moran
May 30, 2024 -

Grubbs INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs INFINITI, Ltd.. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2024

Efrain was outstanding. He knew the vehicles and was able to answer all my questions. His extra effort in making sure the lease process went smoothly was greatly appreciat More

by samackel.sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain
Apr 28, 2024 -

samackel.sam responded

Thank you again for making this so easy.

April 17, 2024

They were very understanding and they helped me out with my truck, I wouldn’t have done it any other way! Thank you Aldolfo! More

by Christincossaboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raza I, Adolfo Hernandez, Michael Trammell
May 30, 2024 -

Grubbs INFINITI responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2024

Yasmin, Luke, Cole are very consistent in making sure a visit to Grubbs is a great experience. More

by debrais267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
May 30, 2024 -

Grubbs INFINITI responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!