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Hawk Ford of St. Charles
St. Charles, IL
2,405 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,405 reviews
May 28, 2024
Kristy S is a pleasure to work with. She is very knowledgeable, professional and customer oriented. I also enjoy the tech videos. She is very knowledgeable, professional and customer oriented. I also enjoy the tech videos. More
by ESTAYO
Verified CustomerEmployees Worked With
Helpful May 26, 2024
Kirk Brown has been my car salesman for many years. I followed him to Zimmerman Ford ( now Hawk Ford). Steve Staub has been my long-time repair and preventive maintenance advisor. Hawk Ford is fortun I followed him to Zimmerman Ford ( now Hawk Ford). Steve Staub has been my long-time repair and preventive maintenance advisor. Hawk Ford is fortunate to have these two valuable pros on the team. Rich Brennan More
by RICHJBRENNAN
May 24, 2024
Everyone was friendly and the service time was quick enough for waiting service. I plan to use Hawk Ford again. enough for waiting service. I plan to use Hawk Ford again. More
by STEVER
Employees Worked With
May 23, 2024
Niko our salesman was a pleasure to work with as was the Manager Jim, the vehicle was exactly what we were looking for and the price was about what we expected. The only disappointment was, although it was Manager Jim, the vehicle was exactly what we were looking for and the price was about what we expected. The only disappointment was, although it was a used vehicle, there was no manual in the pouch in the glove box. My wife Emailed Niko and asked but he said he would try and look for it or we could purchase one from the Parts Department or on-line. Needless to say, we purchased one on-line as he never got back to us. I feel a Ford Certified used car should come with a manual to access all the features it has to offer. Otherwise it was a good experience. More
by f105thunderchief
Employees Worked With
May 18, 2024
Very easy to work with and very easy process. Would recommend hawk ford to anyone Would recommend hawk ford to anyone More
by SPUGC1968
May 18, 2024
In the past they dropped my car off the rack and smashed in the door. I had to work to get it fixed and I wasn’t able to choose where I wanted it fixed. So with my vehicle having 155k miles and over five in the door. I had to work to get it fixed and I wasn’t able to choose where I wanted it fixed. So with my vehicle having 155k miles and over five years old I will let them change the oil. More
by PATRICK.KAPUSTKA
Employees Worked With
Best employee at the dealership is Jose always cheerful.
May 18, 2024
All employees were pleasant and courteous, work was done well and in a timely fashion. well and in a timely fashion. More
by STVBRANDENBURG
Employees Worked With
May 13, 2024
as always, a pleasure doing business with steve and his team prompt professional clean service area team prompt professional clean service area More
by HARRISONGARY
May 13, 2024
Eric Sakumoto was very helpful, polite and patient. I am a senior citizen and very hard of hearing and he was careful to explain and help me understand everything. He drove 50 miles to pick up the car I am a senior citizen and very hard of hearing and he was careful to explain and help me understand everything. He drove 50 miles to pick up the car so I could test drive it. The dealership was clean and easy to navigate. I would recommend Hawk Ford of xx. Charles to anyone looking for a new vehicle. More
by stashachasubaru
Employees Worked With
