Hawk Ford of St. Charles

Well done Buying cars is one of my least favorite things to do. However, I have to say from testing driving, to negotiating to purchase was done professionally Buying cars is one of my least favorite things to do. However, I have to say from testing driving, to negotiating to purchase was done professionally. It has changed my opinion of the car buying experience! Well done! More

Service The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My v The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My vehicle was washed and ready for my departure. The staff was friendly . More

Great place to buy a car Have been patronizing this dealership over ten years now and have purchased 8 vehicles. I have always been happy with the dealings with Paulie Rapier Have been patronizing this dealership over ten years now and have purchased 8 vehicles. I have always been happy with the dealings with Paulie Rapier and his team. If they didn't have the exact car I wanted, Paulie went out of way to get me the car I was looking for. Never felt high pressure or anything other than honest straight forward negotiations. Will continue to go there for all future Ford purchases. More

Great service Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced and a service bulletin that happened to be released prior to my appointment was completed as well, all within the quoted timeframe. More

New purchase of a used suv My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it ready to show me. After the test drive we briefly negotiated the price and the deal was done. He also drove me to my home so I could pick up the plates and registration from previous car. It was a longer than expected process but I’m very happy with the service and the Ford Escape Titanium that I purchased More

Wonderful car buying experience This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professi This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professionalism and pure ease. Highly recommend Hawk Ford and Tony! More

Warranty claim Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to ever Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to everyone and a happy new year. More

Service Estimate Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Than Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Thanks More

The people were very nice and friendly. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. More

all good all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great More