Hyundai of Greeley
Greeley, CO
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462 Reviews of Hyundai of Greeley
After a severe hailstorm left my car totaled, I contacted Hyundai of Greeley on a Friday morning to find a replacement vehicle. Casey was assigned to assist me and provided exceptional service. Communicating Hyundai of Greeley on a Friday morning to find a replacement vehicle. Casey was assigned to assist me and provided exceptional service. Communicating exclusively through text and email, we reached an agreement on the price of a low-mileage 2019 Elantra, scheduled for pick-up on Monday. That afternoon, while dealing with my insurance company, I discovered that due to a minor recall repair issue, they would not cover the vehicle. Despite Casey's diligent efforts to resolve the issue with my insurance company, we were unable to find a resolution. Demonstrating great commitment to my needs and budget, Casey worked tirelessly to offer me a deal on a brand new Elantra SE. On Monday, after a two-and-a-half-hour drive, we picked up our new car in a seamless and efficient process. However, I then introduced a complication. My daughter, who also needed a new vehicle and had a different insurance company and with my suggestion, decided to purchase the 2019 Elantra I initially considered. With Casey’s help and a few phone calls to my daughter, we completed the necessary paperwork within an hour and drove home to have her sign it. Today is Tuesday, and Hyundai of Greeley is delivering the car tomorrow, even waiving the $50 delivery fee. Hyundai of Greeley has certainly earned my loyalty. They will be my first and hopefully only choice for all my automotive needs. More
Cannot get service, no response for callbacks and do not pickup telephones. Have been left on hold for over 45 minutes then cut off with no one ever answering. Was to call back if engine light came back on pickup telephones. Have been left on hold for over 45 minutes then cut off with no one ever answering. Was to call back if engine light came back on, tried but no one ever answered, called 6days in a row. . More
Austin was great to work with. He helped me narrow down the choices to find just the right vehicle for me. The sales process was short, efficient and smooth. He helped me narrow down the choices to find just the right vehicle for me. The sales process was short, efficient and smooth. More
The lease process of the 2024 Ioniq 5 with Casey is very smooth. Casey is super responsive in text and call and he walked through all the steps without any issues. I strongly recommend Hyundai of Greeley fo smooth. Casey is super responsive in text and call and he walked through all the steps without any issues. I strongly recommend Hyundai of Greeley for all prospective customers. More
I had to come in to the parts area for a family member, the first person to greet me was Briana!! Amazing!!! She was so friendly and helpful!! Super GREAT to have a nice and knowledgeable female at this bu the first person to greet me was Briana!! Amazing!!! She was so friendly and helpful!! Super GREAT to have a nice and knowledgeable female at this business!!!!! Curt was who helped me and is AWSOME!! Very helpful and friendly!! GREAT JOB on these employees and thank you. More
I would give 100 stars if I could. Last Friday while on vacation from Texas, my daughters, who lives in Ft Collins, Kona started over heating while in Denver. I contacted the dealers Last Friday while on vacation from Texas, my daughters, who lives in Ft Collins, Kona started over heating while in Denver. I contacted the dealerships that were close to us in Denver and no one was interested in helping us. The earliest any of the 3 dealers I contacted would even look at the vehicle was 3rd week of Jan. and could not get us a loaner vehicle for that long. I called Hyundai of Greeley and spoke with Brianna. She was UNBELIEVABLY helpful! She secured a loaner vehicle so we switched the towing to Greeley. Once we arrived, Brianna, Brett and Russ were the most friendly service advisors that I have come across, and I work for a Dealer Group that has a Hyundai dealership and personally drive a Genesis. The icing on the cake was, after a very frustrating afternoon my daughter let her phone in the ladies restroom. I called the dealership and Ana answered the phone. I explained the situation, she located the phone for us. This was 5 minutes before they closed and we were 40 minutes away. So she said she would hide the phone in a vehicle for us and went as far as taking a video of where she put it and wrapped it up in a rag to protect it. I have been in the car business for a long time and have never experience a group of people that have gone out of there way as these 4 did. I can only imagine how their sales department is. If you are looking for a Hyundai and live within 2 hours of Greeley, I would make them your first call! My daughters lease is up in April and we will be flying to Denver and getting her next vehicle at Hyundai of Greeley, even though I get would get a better deal here at my dealership! More
This dealership always treats customers top notch! My sales guy Josh is the best in town and the service department stepped up the game today. I noticed my tire pressure declining and drive straight t My sales guy Josh is the best in town and the service department stepped up the game today. I noticed my tire pressure declining and drive straight to the dealer and they took care of me right then and there! Made things easy and I knew I was safe driving. So thankful for this dealership- changed my outlook completely. More
Loved our salesman, but the service department is very rude and won’t work to get us in, we live 4 hours away and really need our remote to work! Called Ken Garff Hyundai in Cheyenne and they worked us in rude and won’t work to get us in, we live 4 hours away and really need our remote to work! Called Ken Garff Hyundai in Cheyenne and they worked us in as we were coming to Denver for Thanksgiving. We won’t be buying another vehicle in Greeley, however we love our Tucson! More