INFINITI of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I purchased a car here early this year and it was a terrible experience almost from start to finish. The finance person I was forced to deal with used profane language, I was unable to reach anyone at terrible experience almost from start to finish. The finance person I was forced to deal with used profane language, I was unable to reach anyone at the dealership for days at a time when I had a question, I was lied to about the service package, and was told that someone from the dealership would go to the DMV for my convenience which never happened. All of this with more than 50% cash down payment and good credit. I really wish I would have taken my business elsewhere!! More
The dealership is disorganized and incompetent. Service is done poorly at outrageous prices and dealership does not care about complaints. Owner of dealership refuses contact from customers. This is typica is done poorly at outrageous prices and dealership does not care about complaints. Owner of dealership refuses contact from customers. This is typical of Infiniti dealers and the parent company does nothing to require dealer integrity. More
Paid cash for 2005 Mercedes, drove off lot as they closed and vehicle broke down up the street. Salesman never returned call, Sales Manager cussed out husband, calls were never returned. Salesman lied about and vehicle broke down up the street. Salesman never returned call, Sales Manager cussed out husband, calls were never returned. Salesman lied about everything to get sale. Took contacting VP of Dealership to get anything done. To date (and 90 days later) the Service Contract talked into nite of purchase that wasn't needed due to Manufacturer's Warranty still in effect has not been refunded to me although the dealership was given credit over a month ago. All we ever wanted was what we were told we would get and expect at time of sale and treated with respect and a little bit of dignity. More