Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,464 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,464 reviews
March 03, 2011
I have purchased 4 vehicles from this Keffer dealership (1new/3used)in the past five years. Not only that, I use their service department to service all of my vehicles. Julius Tindell has been my sales pe (1new/3used)in the past five years. Not only that, I use their service department to service all of my vehicles. Julius Tindell has been my sales person for each sale. He was/is very wonderful and amazing! Most important, he was/is honest; no xx! I would recommend him and this dealership for all of your vehicle purchases...used or new! The entire staff (sales and service) made me feel very welcomed and apart of their Keffer Family. This is the only dealership I will use for my vehicle purchases!!!!! Location......Right On Independence....Right On Price! More
by Benita
Employees Worked With
Julius Tindell, Julius Tindell
Helpful March 03, 2011
I have bought 2 cars from keffer and have been dealing with julius for a while, he is very professional and is 1 of the reasons I keep coming back to keffer. I hope he is there for a long time. Thank you with julius for a while, he is very professional and is 1 of the reasons I keep coming back to keffer. I hope he is there for a long time. Thank you David Lefkowitz I bought 2010 dodge challenger More
by dolfindave
Employees Worked With
julius, Julius Tindell
February 06, 2011
I just wanted to say thanks for your help today. Although it took longer than anyone expected, I m glad I was able to get the Jeep that I wanted and I hope you guys were pleased that you sold it ev Although it took longer than anyone expected, I m glad I was able to get the Jeep that I wanted and I hope you guys were pleased that you sold it even if it was for less than you wanted to sell it. I know I am a difficult buyer, but in my defense I gave you a pre-warning in my email. :) This was a great buying experience and you were really helpful. I really appreciate you being patient in finding the exact Jeep I was looking for. Thanks again! More
by nappa2000
Employees Worked With
Jay Johnson
January 02, 2011
I came to Keffer because they had a used Jeep Wrangler I came to Keffer because they had a used Jeep Wrangler that I was interested in. I was greated promptly, and made to feel comfortable. The salesman I came to Keffer because they had a used Jeep Wrangler that I was interested in. I was greated promptly, and made to feel comfortable. The salesman was courteous, and helpful. The Sales Manager Frank Alverez was brought into the deal early, because it was not a typical transaction. He was great working with me to get me a deal I was comfortable with. Amy did a great job in the finance office. I have purchased many(over 30) cars, and this was one of the smoothest, and best car buying experiences that I have had. My only complaints are that this was listed as a Certified pre-owned vehicle, but I don't think any checks were done. The day after I brought it home, I had to replace a U-joint in the rear driveshaft, just to make the vehicle drivable. Also, the parking brake does not work, and the front brakes are completely worn out. Also, the vehicle was supposed to be detailed, but all that was done was the exterior was rinsed off. Overall, the purchase was good, but the vehicle preperation was not good at all. More
by moto08
Employees Worked With
Scott Jenson,Frank Alverez,Amy Gimber
