Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best service ever This dealership will go the extra mile to satisfy their customers. A dealership you can trust. Don’t try to over sell you. Can’t say enough good thin This dealership will go the extra mile to satisfy their customers. A dealership you can trust. Don’t try to over sell you. Can’t say enough good things about them. More
Rewire fuel pump I took it in. They told me right off the bat the trucks fuel lines were crimped(brand new!) and it wouldnt run. I said i need the fuel pump to work! $ I took it in. They told me right off the bat the trucks fuel lines were crimped(brand new!) and it wouldnt run. I said i need the fuel pump to work! $350 later they fixed the wiring. Guess what ? It runs and has never run better! Milage has increased to boot! So for their mechanic to state that it wouldnt run is ridiculous! As for the price i think i was taken on that well. It shouldnt have taken 3.5 hrs to rewire something that was already there. The tank had been dropped 4 times so all hoses and so on had already been broke free. “Flat rate”. The definition of that is “the fleecing of the consumer”. Its bullcrap and i wont be bringing my truck back there!!!!!! More
The best dealership that I have gone to!! A number 10 Randy Miller goes above and beyond to me. He got me the jeep I needed for my job he has always been there for me. Mike elwell is the best A number 10 Randy Miller goes above and beyond to me. He got me the jeep I needed for my job he has always been there for me. Mike elwell is the best sales person I have ever had he also goes above and beyond they are a great team at Newcastle we have bought 17 vehicles there I would never go any other place. More
AWESOME EXPERIENCE!!!!! Very knowledgeable and helpful. Great place to do business! Sales person has a great personality and sense of humor. Made buying the vehicle less inti Very knowledgeable and helpful. Great place to do business! Sales person has a great personality and sense of humor. Made buying the vehicle less intimidating. More
2015 Chevrolet 2500 HD LTZ I was greeted by Coty with enthusiasm and ready to help with any of my needs . He put me into a great vehicle and I am very happy with his service. I was greeted by Coty with enthusiasm and ready to help with any of my needs . He put me into a great vehicle and I am very happy with his service. More
Hometown Feeling I stopped by the Newcastle Chrysler Dodge Jeep Ram on a whim last Saturday. I had no intentions of purchasing a vehicle at this time, but I knew that I stopped by the Newcastle Chrysler Dodge Jeep Ram on a whim last Saturday. I had no intentions of purchasing a vehicle at this time, but I knew that I would be buying a vehicle in the future. I sat down with Mitch Mitchell and it was history from there. I am a new owner of a 2018 Jeep Compass Sport! This was one of the most relaxing experiences purchasing a car that I have ever had. Mitch was very friendly, a low-key kind of guy and he let me do most of the talking. As I was trying out the jeep, Mitch was running some numbers after telling him what I would be comfortable with and before I knew it I was signing on the dotted lines! My daughter shared this experience with me and she felt the same way that I did. Everyone was so friendly and inviting that she mentioned to Randy, the owner, that she may have to purchase her next vehicle there. What impressed us the most was how this dealership gives back to the community with offering barbecues for their customers and fundraisers that we can also be a part of...a win, win situation! Thank you, Mitch and Newcastle Chrysler Dodge Jeep Ram for being a part of our lives! More
Joke of a service department There service department is the biggest joke in the industry just cost me 3 grand because they where to lazy to fix a problem when my girlfriend broug There service department is the biggest joke in the industry just cost me 3 grand because they where to lazy to fix a problem when my girlfriend brought in her Jeep several times about her motor ticking while it was under warranty cause it doesn’t pay as good complete garbage owner is just as bad covering up the scam of a service department there is there More
Easy, down to earth, and friendly Iv purchased from many dealers in the state of Maine but non of them were as friendly and easy to deal with as Newcastle. I got a lot of truck for a g Iv purchased from many dealers in the state of Maine but non of them were as friendly and easy to deal with as Newcastle. I got a lot of truck for a great price and will never buy another without first checking at Newcastle. More
A handshake deal, straightforward We stopped in because we were going by a lot of dealers, not knowing what we wanted. When we contacted Newcastle Salesperson Mike, he was very helpful We stopped in because we were going by a lot of dealers, not knowing what we wanted. When we contacted Newcastle Salesperson Mike, he was very helpful but no hard sell. When we sat down with the office, his words were that he wantedg to see what he could do to be fair all around. It is December and the showroom has 3 vans full of toys to donate to local children because he gives a discount if you bring in new donation toys. I bought a used car, they put in remote start and heated seats, even though they had to take the car someplace else. FIlled the tank when we tried the car, and filled it when we later bought it, sparkling clean. Even the Service manager came out to meet us and welcome us. All around I felt like it was part of our community and hope that they are here to stay for a very log time. More
New Jeep! Wonderful customer service. You feel valued no matter what you purchase....new or used, low med or high end. Service after the sale is great too. W Wonderful customer service. You feel valued no matter what you purchase....new or used, low med or high end. Service after the sale is great too. Would highly recommend. More