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Keyes Audi

Los Angeles, CA

4.8
47 Reviews

5239 Van Nuys Boulevard

Los Angeles, CA

91401

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47 Reviews of Keyes Audi

June 01, 2023

Excellent service the representative was very helpful and knowledgeable would return and abide frinfs to seek service from them More

by wasserman_bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Perez
Jun 02, 2023 -

Keyes Audi responded

Thank you for taking the time to review us! We appreciate your time and look forward to your next visit. Safe travels!

May 24, 2023

We have always had a great experience with the service department. Martin was great to work with. More

by Merd2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
May 25, 2023 -

Keyes Audi responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

May 17, 2023

I messed up my appointment date, showed up a week early, and they fit me in anyway! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 22, 2023 -

Keyes Audi responded

Thank you for the 5-stars, Matt! Thank you for the review and we hope to work with you again in the future!

May 17, 2023

I’ve leased several cars from this dealership and have always had the best experience. Really great customer service all around. More

by Mawolf14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fery Asgari
May 22, 2023 -

Keyes Audi responded

That's great to hear! Thank you so much for the kind words and review. Please reach out if you have any questions.

May 15, 2023

I always had high quality service working with Keyes Audi. Fermin especially was a great service advisor to work with More

by Jeremy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fermin Rocha
May 16, 2023 -

Keyes Audi responded

Thanks for the great review, Jeremy!

May 15, 2023

Martin gave me an excellent and fast services, it was friendly and he answered my questions. Amazing More

by eseq620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ruvalcaba
May 16, 2023 -

Keyes Audi responded

We appreciate you reviewing us! Thank you for the 5-stars!

February 05, 2022

Unprofessional, RUDE, slimey. Read everything they give you carefully, and don't just take their word for it when they say, "trust me." In hind site, I should have just left, and given my business to anot More

by Truth Teller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Levy, Sam Salehi
Feb 08, 2022 -

Keyes Audi responded

We sincerely apologize for how this situation was handled by our sales team and we would like the opportunity to discuss this matter with you further. Please email our General Manager at rkoliai@keyesaudi.com at your earliest convenience. Thank you for taking the time to share your experience and we look forward to talking with you.

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