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Kurtis Chevrolet

Morehead City, NC

3.9
24 Reviews

5369 Hwy 70 West

Morehead City, NC

28557

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24 Reviews of Kurtis Chevrolet

May 01, 2024

Did not uphold their reputation to take care of an unhappy customer. The tires on my new Equinox were overinflated resulting in having to purchase 4 new tires on 31,000 miles. Kurtis would not stand More

by crobinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Amos, Hillary (GM)
May 04, 2024 -

Kurtis Chevrolet responded

Our team has acknowledged this review.

April 15, 2024

Customer service takes advantage of customers unknowing of what they need done on their vehicle charging outrageous rates for labor. I got charged 700 dollars for 4 hrs of work More

by Noahecklund12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Apr 17, 2024 -

Kurtis Chevrolet responded

Thank you for sharing this review regarding your experience with us, Noah. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Carlis Hardin | 252-726-8128

January 18, 2024

Professional, knowledgeable quick and thorough service. Waiting areas clean and pleasant. Service technicians, professional and attentive to vehicle needs. More

by larrythelizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Technician
Jan 21, 2024 -

Kurtis Chevrolet responded

Larry, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Kurtis Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jason Lilly | 252-726-8128

February 11, 2023

always cordial helpful great service always courteos always ask if i need a loaner.always discuss if any services needed More

by mcschinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
wayne henry
Feb 14, 2023 -

Kurtis Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jason Lilly | 252-726-8128

December 18, 2022

Kurtis does a great job with customer service, they keep you informed every step of the way. The work is quality work. More

by chuckwledford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 18, 2022 -

chuckwledford responded

Great work Kurtis , and thanks to Matt and the rest of the team for great work.

September 11, 2022

The maintenance department always does a great job. Appointments are also very easy to make. More

by heeldad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 13, 2022 -

Kurtis Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jason Lilly | 252-726-8128

June 14, 2022

The battery died on my Silverado truck. Luckily it died in my driveway. The dealership sent a tow truck to pick it up. They replaced the battery and had my truck ready the next day. More

by meadzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, I didn't wait at the dealership.
Jun 16, 2022 -

Kurtis Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jason Lilly | 252-726-8128

June 05, 2022

The staff are always courteous and professional. I arrived early for my appointment and they took me right in. More

by Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 07, 2022 -

Kurtis Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jason Lilly | 252-726-8128

April 16, 2022

Used your Service since 2008Very old car still runs like new thanks to your technicians. More

by emmanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan is the only name I can remember
Apr 18, 2022 -

Kurtis Chevrolet responded

We really appreciate your feedback, Emmanuel. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jason Lilly | 252-726-8128

April 11, 2022

Kurtis Chevrolet has consistently provided quality workmanship. The service department is outstanding and always professional. We have dealt with Matt in the service department and Scott in the sales More

by anthonypam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 13, 2022 -

Kurtis Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jason Lilly | 252-726-8128

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