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Landmark Dodge Chrysler Jeep

Independence, MO

4.1
445 Reviews

1900 S Noland Rd

Independence, MO

64055

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445 Reviews of Landmark Dodge Chrysler Jeep

December 14, 2023

Great service. ..Tyler &Robbie took care of me got me in & out quickly. Landmark is the only place touching my Ram More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Robbie , Karl Petersen
Dec 15, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Ryan, thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Tyler and Robbie and we are so happy to hear they could make your experience with us great! We hope to see you again soon. Have a great day!

December 13, 2023

Absolutely terrible dealership in all aspects. Even going there as a kid, they tried to scam my mom tons of times. Also, recently they reported that my truck had been in a rollover accident, howev More

by piper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
i dont know
Dec 13, 2023 -

Landmark Dodge Chrysler Jeep responded

Piper, Thank you for bringing your experience to our attention. My name is Karl Petersen and I am one of the managers here at Landmark. To make sure we correct any issues I'd like to confirm that this review is intended for Landmark Dodge Chrysler Jeep Ram in Independence Missouri. I only ask that because there are a few Dodge dealerships that have the name Landmark(a couple in Georgia) and I'm having a hard time finding any information about your visit. If you would, please reach out to me directly at 816 521 2620 so we can speak directly to solve the issues with your experience! Thank you

December 11, 2023

Prices are a bit high but personnel are very helpful and the awls staff make you feel like a friend More

by Rons69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 12, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Rons69, thank you for your feedback. We are sorry to hear you didn't enjoy your experience with us on your last visit and would love to learn more. Please call me directly at 816-285-2734 and I will take care of the problem for you. – Doug

December 10, 2023

Not very happy with my service . Took my vehicle in to get diagnosed, and they could not find a problem. They had my vehicle for a week then upon receiving my vehicle, they had retur More

by Jgallaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Dec 11, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Jgallaer, thank you for your feedback. We are so sorry to hear you didn't receive a 5 star experience with us on your last visit and would love to learn more. Please call me directly at 816-833-2100 and I'll take care of the problem for you. – Jeff

December 08, 2023

This is my third car that I'm buying from landmark Dodge every time I go in very courteous always gets me what I want Chad Vickers it's been excellent customer service is always number one More

by Kathy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chad Vickers
Dec 11, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Kathy, thank you so much for your five star review, we really appreciate it! Thank you very much for your kind words about Chad and we are so happy to hear he can make your car buying experience with us. Great. We hope to see you again soon. Have a great day!

December 02, 2023

Done exactly what they said they were going to do . The tech was great . No issues . More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 04, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Me, thank you so much for your 5 star review, we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit! We hope to see you again soon. Have a great day!

December 02, 2023

They covered all my needs and were very fast , I recommended if you looking for a great service and team to work with your new or use car More

by rossanaserres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
Dec 04, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi rossanaserres, thank you so much for your 5 star review, we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit! We hope to see you again soon. Have a great day!

November 16, 2023

Used the Quick Lane for oil change under the Jeep Wave program. Was first in line and was finished in less than hour. More

by trailhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme, Fletcher
Nov 16, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi trailhawk, thank you so much for your 5 star review, we really appreciate it! We are so happy to hear you enjoyed your experience with our service department on your last visit! We hope to see you again soon. Have a great day!

November 16, 2023

I just received a letter from your dealership asking me to consider them buying the lemon BMW I bought from them over a year ago. I have since sold it and got barely anything for it. The whole dealership r More

by shannabrende
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Cannot recall it’s been so long. Loved the
Nov 20, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi shannabrende, thank you for your feedback. We are so sorry to hear you didn't receive a 5 star experience with us on your last visit and would love to learn more. Please call me directly at 816-2852734 and I will take care of the problem for you. – Doug

Nov 20, 2023 -

shannabrende responded

This appears to be an automatic response. There's obviously nothing you can do this point. The name Doug sounds familiar and may even be the one I am referring to. I wanted to be able to upload the pictures to the comments section but could not; perhaps I could send them to you? (According to the front desk he had no email.) I showed them to other dealerships, and they were shocked. It truly was unreal. I showed it to many friends as well. It obviously had been driven many times, perhaps a trade in, and never cleaned. I also checked with other dealerships regarding having to pay a $1,000 because I did not have a trade in, after I bought the SUV, and they again thought this was unusual. They had not motive as I had already bought the car and was in no need for one. I also had to pay an extra $1,000 as I didn't have a trade in, and after researching other dealerships, they found this unusual.

Nov 20, 2023 -

shannabrende responded

I had wanted to say it was the loaner car I was I was referring to.

October 23, 2023

Fast, professional and courteous service for oil change. I will be back again for service! More

by NancyH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 24, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi NancyH, thank you so much for your five star review, we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit. We hope to see you again soon. Have a great day!

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