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Lexus of Thousand Oaks

Thousand Oaks, CA

4.7
457 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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457 Reviews of Lexus of Thousand Oaks

June 05, 2024

We worked with Derek in the maintenance department we found him to be extremely helpful and very knowledgeable. Definitely a 10 out of 10. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Helpful
June 04, 2024

Steve was very helpful in explaining the upcoming services required for our new Lexus. It was a pleasure conducting our business. Our thanks to Steve! Respectfully, More

by Harry Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Helpful
June 04, 2024

Service was well explained and appropriate. The cost was reasonable. The time it took was what was expected. More

by Jem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
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Jun 04, 2024 -

Lexus of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear that our team at Lexus of Thousand Oaks met your expectations with clear communication, reasonable costs, and timely service. We appreciate your support!

Helpful
June 03, 2024

The best experience I ever had. I received a maximum attention and assistance from Dave Feiss, a sales associate at Thousand Oaks Lexus dealership. He just not helped me to meet my More

by Angelica D. Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Feiss
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Jun 03, 2024 -

Lexus of Thousand Oaks responded

Angelica, we're delighted to hear that Dave and the team at Lexus of Thousand Oaks provided such a fantastic experience. Thanks for recommending us! Enjoy your new car!

Helpful
June 01, 2024

Best experience in in & out it was a pleasure Getting a loaner was also great More

by Npavich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalphne
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Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for reviewing Lexus of Thousand Oaks! It was so kind of you to share your experience with our service team.

Helpful
June 01, 2024

Very friendly kept me informed with updates car finish one and washed and vacuum very happy with serv More

by fherna8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice department
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Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear that our team at Lexus of Thousand Oaks kept you informed and provided excellent service. Enjoy your clean car!

Helpful
June 01, 2024

Excellent service with Daphne Gates for my routine maintenance. GREAT working with her. Thank you. More

by mwrathbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
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Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks for your service needs! We'll make sure your kind words reach Daphne.

Helpful
June 01, 2024

Yoby Kim is Wonderful to work with. He is very responsive and takes great pride in seeing that my car is taken care of properly. More

by marykaygreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
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Jun 03, 2024 -

Lexus of Thousand Oaks responded

Marykaygreen, we're delighted to hear that Yoby provided such excellent service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

Helpful
June 01, 2024

Worked with Yoby. He was very polite, friendly and helpful. Arranged a loan car for me to use while my car was serviced. All went very smoothly. Good experience! More

by Lgreeneto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joby kim
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Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thanks for sharing your positive experience! We're glad Yoby and the team at Lexus of Thousand Oaks could assist you smoothly. We appreciate your support!

Helpful
May 31, 2024

The dealer worker Yoby Kim was excellent and I will be returning to Yoby for his wonderful service and professional attitude ! More

by Richardgin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Report | Print
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Richard, we're delighted to hear that Yoby provided excellent service at Lexus of Thousand Oaks. Thank you for sharing your experience!

Helpful
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