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Lochmandy Motor Inc RAM

Elkhart, IN

Overview
Employees
Reviews
Vehicles
4.6
88 Reviews
Lochmandy Motor Sales, INC - CDJR always maintains competitive new Chrysler, Dodge, Jeep, Ram vehicles. We also carry the area’s largest selection of pre-owned inventory. Staffed with experience sales representatives and top-trained technicians, we’re here to provide a fun, easy, and valuable automotive shopping and service experience. Looking for a New or Used vehicle? Need Service on your current vehicle. Wanting a certain part or accessory for your vehicle? Searching for a well-respected Body Shop to fix the damage on your vehicle. Our state-of-the-art facilities are equipped to service all makes and models. Stop by our dealership today at 920 N Nappanee St in Elkhart, IN to see for yourself!
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920 N Nappanee St

Elkhart, IN

46514

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Showing 88 reviews

March 18, 2024

We bought a truck from this dealer September 2023 Jeremy Garner was our sales man, he very helpful in every single step, great customer experience thanks Jeremy we will be back More

by osirisj740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMY
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Mar 20, 2024 -

Lochmandy Motor Inc RAM responded

Thank you for choosing Lochmandy Auto Group, Osiris! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

Helpful
March 17, 2024

This is the 2nd Jeep I have purchased from Monica! She’s a great salesperson & took very good care of us. We will buy our next car from her! More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Monica
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

Thank you for your kind review, Lisa! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

Helpful
March 17, 2024

Recall fixed in a very timely, friendly manner! Thank you!! Very pleasant to work with More

by ALANACATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

It's always wonderful to hear from happy customers like you, Alana! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

Helpful
March 16, 2024

First time i had to pay 159. 00 for a oil change. had charges i didnt understand. had coupon for a free multi inspection and they said it was in total oil change. but still had c More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Markham did a great job
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

Our Service Manager, Bob Bertog, would like to speak to you regarding your recent experience. Please contact him at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com.

Helpful
March 15, 2024

Service was fast and all appers to have gone well . Had a follow up call the next day to make sure all was well. More

by mediaexchange09
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

It's always wonderful to hear from happy customers like you! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

Helpful
March 15, 2024

Monica, was a pleasure to work with. She was courteous and very knowledgeable. She took the time to search for exactly what I wanted. More

by robert_smith495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

Thank you for your kind review, Robert! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you!

Helpful
March 15, 2024

Did my oil change in 1hr with rotation of tires. Will be going back for the net oil chamge! More

by Zappem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Kevin! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

Helpful
March 13, 2024

They did a good job changing my oil and replacing my battery it was too expensive More

by opadarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

We would like to speak with you regarding your recent experience. Please contact our Service Manager, Bob Bertog, at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com

Helpful
March 12, 2024

I was treated very disrespectful by the service manager. Talked with the general manager about my experience, he was super respectful and valued my concerns. More

by zencar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

Our General Manager, Mike Lowery, would like to speak to you regarding your recent experience. He can be contacted at 574-264-1174 or by email at mlowery@lochmandy.com

Helpful
March 10, 2024

Damage caused by previous warranty service was not repaired. Tried to charge me more than retail for parts and bill labor. More

by jokertboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlie Longacre
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Lochmandy Motor Inc RAM responded

I spoke with the Service Manager this morning and he said he was in contact with you in regards to this issue. Please feel free to contact us at 574-264-1174 if you have any other concerns!

Helpful
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