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MINI of Towson

Towson, MD

Overview
Reviews
4.9
1,242 Reviews
Call Dealership (833) 813-0023
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,242 reviews

January 11, 2024

As always, I had excellent service at Mini of Towson. Allan Rolocutt was my service representative and kept me informed as my car was being repaired. Now it’s back on the road and running great! More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Rolocutt
Report | Print
Jan 14, 2024 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
December 18, 2023

Love the video showing any possible issue. Gentlemen at service desk are awesome! So good at explaining things More

by Dawnsymonds1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne and allan
Report | Print
Dec 20, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

Helpful
December 15, 2023

Always a joy to work with Allen at Mini of Towson. Always professional, prompt, detailed, and supportive. Great service. More

by SWThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Dec 17, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
December 13, 2023

Alan my service advisor always makes the process easy. My car was completed on time and I highly recommend Towson Mini More

by Hughie hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALAN
Report | Print
Dec 15, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us, Hughie! We appreciate your recommendation of MINI of Towson and we hope to be of service again in the future.

Helpful
December 13, 2023

Allen was super helpful and excellent to work with. Very kind to me and hope to work with him again More

by connie7434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Dec 15, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk, safe travels!

Helpful
December 13, 2023

Alan has been our Service advisor for several years ( 3 Mini's). He has always provided detailed information on problems and a clear understanding of resolution. This year alone he has saved us more than More

by paul.b.murphy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
only Alan
Report | Print
Dec 15, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
December 09, 2023

Mini of Towson is the only dealership you need to shop to purchase your next Mini Cooper. More

by jpsolinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rollocut
Report | Print
Dec 11, 2023 -

MINI of Towson responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Helpful
December 08, 2023

It’s a pleasure to do business with MINI Of Towson Service Department, especially Allen Rolocut always friendly, knows his stuff and gets the job done. I especially appreciate his advice and honest an More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
Dec 09, 2023 -

MINI of Towson responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
December 08, 2023

Dealership provides superb service. especially Allen Rolocut, Service Advisor. He made sure my car and me were well taken care of . I’ve been working with Allen for a number of years. He More

by Mon1ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Report | Print
Dec 09, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
December 06, 2023

I visited Mini Towson because I had the check engine light on. Great explanation about the alternatives for my car and also, very good experience and time management. Great technician team. More

by Dulcinea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Wayne
Report | Print
Dec 08, 2023 -

MINI of Towson responded

Hi Dulcinea, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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