Mercedes-Benz of Marin

Eliseo’s a great service manager He is very efficient at his job. Makes sure things get done quickly and correctly. It’s a pleasure dealing with him his job. Makes sure things get done quickly and correctly. It’s a pleasure dealing with him More

The repair was complicated but solved! The communication through email, etc was confused. But I did get knowledgeable information when I used the telephone! The communication through email, etc was confused. But I did get knowledgeable information when I used the telephone! More

Wonderful experience. Alfonso was great. Communicative, and had great follow up. I would absolutely work with them again. Alfonso was great. Communicative, and had great follow up. I would absolutely work with them again. More

Absolutely fabulous staff. From GM, Sales team to service. So accommodating to your needs and willing to find a solution. From GM, Sales team to service. So accommodating to your needs and willing to find a solution. More

The dealer and especially Angelo have been very helpful and attentive to our needs for many years. We feel confident that they will continue to take care of our needs. and attentive to our needs for many years. We feel confident that they will continue to take care of our needs. More

Bad experience from service advisor drop off to pick up. Greeter unprofessionsl. Probably will look for other options next service Greeter unprofessionsl. Probably will look for other options next service More

It is a very nice dealership. People are helpful and friendly. The pace is neatly kept. People are helpful and friendly. The pace is neatly kept. More

Wonderful service. Easy to get a loaner and car was done fairly quickly. Friendly and responsive team. Easy to get a loaner and car was done fairly quickly. Friendly and responsive team. More

This dealership is doing a very disrespectful business. They will do everything to lure you in and then give you "big surprise" numbers. A complete waste of time. What happened to me was I had a vehicle They will do everything to lure you in and then give you "big surprise" numbers. A complete waste of time. What happened to me was I had a vehicle for sale online close to trade-in value, Someone from this shop called me and offered me a close number to buy the car. I specifically told him there is a Condition Report online. Make sure that is the car and number you want. They confirmed with me 3 times. However, when I spent 2 hours driving there 2 days later, They offered me $12K less with only reason is the market changed over the weekend. Wow! What a terrific reason! They could just tell me they didn't like the color of my outfit that day~~ Very very disappointing for such a disrespectful shop. More