Mission Viejo INFINITI
Mission Viejo, CA
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Fantastic dealership. They've disappeared, what happened to them? Their service department completed an extensive repair on our Infinity that is currently failing. Int They've disappeared, what happened to them? Their service department completed an extensive repair on our Infinity that is currently failing. Internet cars sales are responding to Texts, service not so much. I know they are listening.... More
Great service dpeartment. Service manager (Jerry) runs a titiy group. Always responsive, upfront, willing to work with the customer. Staff works hard to ensure you understand Service manager (Jerry) runs a titiy group. Always responsive, upfront, willing to work with the customer. Staff works hard to ensure you understand the issues, and potential fix. More
Prompt, thorough, fair prices. Staff is great! Clean facilities, TV, tea, coffee, bottled water while you wait. I would not go anywhere else! Thank you! Staff is great! Clean facilities, TV, tea, coffee, bottled water while you wait. I would not go anywhere else! Thank you! More
The BEST dealership in US! !! Erick Carrillo is the most professional and knowledgeable service advisor I have ever had working with my Infiniti QX60. He is a problem solver wit !! Erick Carrillo is the most professional and knowledgeable service advisor I have ever had working with my Infiniti QX60. He is a problem solver with great attitude and professionalism. Very recommended this dealership to buy and service at this dealership!!!! You will never regret!!! More
My service writer was Jerry and he did a fantastic job. Scheduled me for a time that worked with my schedule. I waited at the dealership while the service was performed and they accommodated me with a pl Scheduled me for a time that worked with my schedule. I waited at the dealership while the service was performed and they accommodated me with a place where I could do my work as I waited. I highly recommend this dealer for service. I've been coming to Infiniti of Mission Viejo for many years because of the excellent service. More
Great Customer Service from Jerry and everything is always explained clearly. And I got a great promotional deal when I was there. Will continue to use this dealership. always explained clearly. And I got a great promotional deal when I was there. Will continue to use this dealership. More